ROLES OF INFORMATION AND COMMUNICATION TECHNOLOGY IN CRISIS MANAGEME (original) (raw)

IT efficiency and communication effectiveness in crisis: evidence from security sector data in Yemen

This study aims to investigate the impact of IT efficiency (ITE) and communication effectiveness (CE) on effectiveness of crisis management (ECM), and the impact of (ITE) on (CE). Hence, we proposed a method based on a second generation structural equation (PLS-SEM) to measure data of 143 Staff in operations room of security sector institutions (SSI) in Yemen, helping to understand and recognise the importance of developing technology systems and activate communication in the face of crises at all stages. The results obtained showed, that ITE items have significant influence ranging 0.14-0.23 on CE. Additionally, ITE items have significant influence ranging 0.15-0.31 on ECM. Moreover, it was found that CE items have significant influence ranging 0.19-0.31 on ECM. This study explored the direct impact of ITE and CE on ECM and the impact of ITE on CE. Previous studies rarely tested the effects of functional, administrative and technical service quality, simultaneously.

Evaluating the Relationship of Information Systems to Crisis Management in Libyan Higher Education Institutions

2022 International Conference on Engineering & MIS (ICEMIS), 2022

Crisis management is witnessing rapid changes due to advances in information technology, and the development of information systems in various fields, especially in the field of higher education during the spread of the Corona pandemic, has led to the need to study the relationship between information systems and crisis management. This study aims to identify the degree of relationship between the application of the six procedures and controls for information systems and the five stages of crisis management from the point of view of workers in the information and documentation centers at the University of Benghazi, University of Tripoli and the Libyan International Medical University, Libya. The descriptive-analytical method was applied to this study in addition to analyzing the results using a statistical application called the Statistical Package for Social Sciences (SPSS), which was used to calculate the frequencies for each procedure and create tables and charts. To analyze the data, we used Mean and Standard deviations, standard error, Cronbach’s alpha coefficient, and Pearson’s correlation coefficient as a statistical relationship. The study determined whether or not there is a correlation between the independent variables, i.e., the six procedures and controls on the information systems scale (data, physical requirements, software requirements, networks, and communications, data and information security, human resources) and the dependent variable, i.e., the five stages on the crisis management scale (the stage of discovery of warning signals, the stage of Preparedness and prevention, damage containment stage, activity recovery stage, learning stage).

Information Technology Roles in Crisis Management: A Case Study in Kurdistan Region Government

Information technology has turned into an essential piece of the business world. IT is associated with correspondence and business forms crosswise over offices making the utilizations dependant on the technology to play out their work. In this research the creator concentrating on how organizations set themselves up for the crisis that can influence information technology inside the organizations, and what sorts of crisis they are agonizing over. To answer these inquiries a hypothetical structure is defined by assessing a gathering of crisis management literature. The hypothesis is later contrasted with observational discoveries with uncovering contrasts and likenesses. The discoveries in this research demonstrate that the contrasts amongst hypothetical and experimental work are restricted, and the similitude are many. Both clarifies that social event specialists and leaders in an emergency administration group that can bring up conceivable basic situations and build activity designs, is a key piece of emergency arrangement. Alternative methods for correspondence must be readied, and client preparing help the general population included feel safe and realize what to do when a basic circumstance happens. All designs and duties must be investigated every now and again with the goal that they generally are up-todate, old designs are of little help. Emergency planning must be roused. It requires investment furthermore, is expensive. As a result of Islamic State of Iraq and the Levant offensives and the Anbar crisis, more than 1.8 million Iraqi people have been newly displaced since January 2014 and effect the Kurdistan region government in all aspect of management health, humanitarian, education system and economical.

Crisis Communications Response among Yemeni Security Sector Institu

This study examines the role and means of communication in crisis management. It is particularly focused on types, methods, and tools utilized in crisis management in the Yemeni security sector. In this study, 143 employees of security sector operation rooms were surveyed. The responses measure the extent of efficiency of communications during the response phase, as well as indicate the types, methods, and means of contact, and identify obstacles to communication and proposals to overcome these hindrances and activate communication. Preparedness was found to be positively correlated with effective communication from the senior leadership to executive level. The most effective modes of communication occur directly between department heads via oral communication and the dial (wire line, mobile phone, fax, wireless network connections). However, obstacles to effective communication often include a lack of interest in updating the communication devices. The results showed that the lack of communication plays an important factor in the current situation of crisis in security sector. Accordingly, the most important proposals to activate the role of communication in the security crisis management include: fast implementation of the communication process, availability of modern communication devices, and availability of the necessary tools for communication during crisis management.

Information communication technology: reform of organisational crisis management during natural disasters

International Journal of Management Practice, 2008

Based on the trends within the last century of relative increases in global threats in the form of terrorist attacks, natural disasters, health pandemics and chemical and biological threats, it is imperative to test the robustness of current government crisis management capabilities. In conjunction with the growth in asymmetric threats, there has been a digital revolution in technology in relation to disaster response. Information Communication Technology (ICT) tools have key properties that are vital for traditionally 'inflexible' organisations managing modern risks and vulnerabilities. Lessons from past cases of major natural disasters in the UK and Turkey illustrate specific areas where emergency response agencies continuously exhibit weaknesses during response operations. Some of these limitations can be specifically targeted by means of technological solutions, while others need fundamental change to organisational design and policy making.

Comparative approach to ICT practices in civilian and military environments for organizational management during the pandemic crisis

MATEC Web of Conferences, 2021

It is well known that change affects people and implicitly the organizations they belong to, as a place of manifestation and storage of their capabilities. Consequently, the changes also give rise to concerns for at least an acceptable solution to the management of the main changes that occurred in the situation prior to the occurrence of the disruptive events. In this context, the onset of the pandemic crisis puts organizations in front of a fragile reality (relative to the stability of the normal state of functionality of society), fully characterized by volatility, insecurity, complexity and ambiguity. In the search for ideas to improve resilience, there are no predetermined solutions, any method that has registered results in a certain organizational field becoming a candidate of good practice. In this framework, it is proposed the comparative investigation (civilian-military) of ICT practices, as a macro agent of change, used in the field of organizational management during the current pandemic crisis. The approach is based, for each of the two mentioned organizational categories, both on theoretical aspects with hypothetical value identified or derived from the specialized literature specific or complementary to the field in question, and on identified practices. We considered this approach useful because there are enough arguments that the military organization has been a model of organizational-managerial development, which finds wide applicability for business continuity management situations, applicable to civilian organizations. Final expectations are directed, based on data existing so far, towards the identification of flexible and adaptable solutions, with the value of good practice. 1 Functional coordinates of the ICT field in contemporary society The term ICT is one that knows obvious conceptual dynamic, imposing essential transformations in all fields of society, some ways of definition highlighting different components and characteristic processes as follows:

Crisis Response and IT Use Literature Review and Suggestions for Future Research

2009

Crisis response highly depends on managers' use of information technologies (IT). Given the growing frequency of crisis, it is urgent to concretely investigate IT use in crisis response. Still, crisis characteristics have been tacitly overlooked in the literature on IT usage. As a result, both researchers and managers rely on a routine view of IT usage that does not match to the reality of crisis. Knowledge on IT usage in crisis response is missing and managers lack specific recommendations regarding IT use.

Application of Information and Communication Technology (ICT) in Human Induced Crisis Management: The case of Nigeria

2013

The prevalence of religious and political unrest in Nigeria and suchnegative outcomes as the killing of targeted groups of people, destruction of property,political and social unrest, and adverse economicimpacts for the affected communities should represent one of the primary rationales and motivations for the adoption and development of Information and Communications Technologies (ICT) for such critical functions as building awareness, early warning and crisis managementby the government towards preventing and responding to crisis in Nigeria.Not to underestimatethe problem, crisis prevention and management should constitute a significant part of any developmental framework. Unfortunately, religious and political unrest and other human induced catastrophes are commonplacein Nigeria, where information flow is comparativelyslowbecause of limited ICT infrastructures and/or lack of ICT skills to prepare for and respondto crisis in ruralcommunities. This research focuses on identifying t...

The Role of Information Technology Managers in the Significant Company in Case of Natural Disasters in Qatar

Implications of Globalization, 2010

Natural disasters are increasingly frequent in recent years taking peoples’ lives and destructions to our economy, for example, Hurricane Katrina (US 2006), Tsunami (Asia 2004), and other IT related failures. The major aims of this study were to outline the disaster management steps, actions and procedures in the computer environment. The study focused on the role of Information Technology manager (IT) in case of any disaster events. IT manager job to perform a pre-disaster preparedness, mitigation and prevention necessary steps to protect the organisation Information Technology manager resources. Than proposes a model for Disaster Recovery management. This model will support contingencies and will provide a continuous planning management and monitor its activities along with a clear description of the hierarchical roles and activities. Also proposes a model for contingency and continuity planning management and its activities. This model consists of hierarchical roles and activities.