The Effect of Adoption of Internet Banking on Performance in the Banking Industry in Nigeria (original) (raw)

Effect of Internet Banking On the Performance of First Bank Nigeria Plc Abuja

The study examines the effect of internet banking on non financial performance of First bank Nigeria Plc, Abuja. The study used survey research design and employed the use of structured questionnaire administered to the employees of 41 branches of First Bank Plc, Abuja. A population of 2231 employees was targeted and a sample size of 337 was derived using Taro Yamane formula. Point in time data was collected from primary source and Ordinary Least Square was adopted in analysing the data. Findings reveal that internet banking proxies such as cheap internet costs, 24 hours internet services and ICT competence of customers contributed significantly to the performance of First Bank Nigeria plc Abuja. The study concludes that the effect of internet banking on the performance First Bank Nigeria Plc, Abuja is significant. It is therefore recommended that First Bank Nigeria Plc, Abuja should continue to adopt internet banking since it contributes significantly to their operational performance.

The impact of online banking on the performance of Nigerian banking sector

2015

In this contemporary life, information technology (IT) has become a significant medium in economic and social development.Banking sector nowadays cannot move forward rapidly without the use of IT. In particular, online banking (ebanking) is one of the IT applications with the highest impact on the global economy in creating a new business environment in the sector.Therefore, the aim of this study is to examine the impact of e-banking on the performance of the banking sector in Nigeria.E-banking will be measured by the expenditure made on information and communication technology (ICT) investments, number of debit cards issued to customers, and number of automated teller machines (ATMs) installed by the banks. Return on assets (ROA), return on equity (ROE), and net interest margin (NIM) will be used as performance variables.The impact of ebanking on the bank performance will be examined in two periods: pre-consolidation (i.e., before adopting the e-banking) and post-consolidation (i.e...

Electronic Banking And Bank Performance In Nigeria

2013

This study investigated the profitability performance of Nigerian banks following the full adoption of electronic banking system. The study became necessary as a result of increased penetration of electronic banking which has redefined the banking operations in Nigeria and around the world. Judgmental sampling method was adopted by utilizing data collected from four Nigerian banks. These four banks are the only banks in Nigeria that have consistently retained their brand names and remain quoted in the Nigerian Stock Exchange since 1997. The profitability performance of these banks was measured in terms of returns on equity (ROE) and returns on assets (ROA). With the data collected, we tested the pre- and post-adoption of ebanking performance difference between means using a standard statistical technique for independent sample at 5 percent level of significance for performance factors such as ROE and ROA. The study revealed that the adoption of electronic banking has positively and ...

Impact of Electronic Banking on Bank Performance in Ekiti State, Nigeria

International journal of multidisciplinary and current research, 2016

This study investigated the impact of electronic banking on bank performance. The study became necessary as a result of increased penetration of electronic banking which has redefined the banking operations in Nigeria and around the world. Considering the fact that the population is not too large, the study adopted census sampling technique were adopted by utilizing data collected from one hundred and twenty eight (128) top bank management in Ekiti State who were at the supervisory level of bank branches in Ado-Ekiti metropolis (bank managers, operational managers, customer officers and marketing managers). Method of data analyses used was multiple regressions to achieve the stated objectives. The findings showed that R 2 captured 0.560 of the relationship between Automated teller machine, internet banking and mobile banking on bank performance in Ekiti State. The study recommended that the Nigerian Bank customers should adopt electronic banking (ATM, internet and mobile banking) fo...

E-banking and Bank Performance: Evidence from Nigeria

2013

The resultant of technological innovation has been the transformation in operational dimension of banks over some decades. Internet technology has brought about a paradigm shift in banking operations to the extent that banks embrace internet technology to enhance effective and extensive delivery of wide range of value added products and services. However, the fact that e-banking is fast gaining acceptance in Nigerian banking sector does not assuredly signify improved bank performance nor would conspicuous use of internet as a delivery channels make it economically viable, productive or profitable. Whether progression is made in the use of internet technology (e-banking) or not, there should be parameter to empirically assess its impact over specified period of adoption. Consequently, the study examined the impact of electronic banking on banks’ performance in Nigeria. Panel data comprised annual audited financial statements of eight banks that have adopted e-) and retained their bra...

Electronic Banking Innovations and Selected Banks Performance in Nigeria

The Economics and Finance Letters

In the past few years, Nigerian banks have embraced the global trend of digitalization in banking operations. Thus, after the consolidation and recapitalization exercises, many banks have strengthened and streamlined their facilities, tailored their services as well as automated their operations. In the heat of competition, banks are now adding to the stock of e-banking in order to maintain a competitive edge over their competitors. However, despite the rapid development in electronic banking innovations, it is not clear whether e-banking innovations have impacted positively and significantly on banks' performance in Nigeria. The main objective of this paper therefore is to estimate the impact of e-banking innovations (ATM transactions, mobile banking transactions, and point of sales transactions) on the performance of six selected banks in Nigeria. The study adopts a SURE model in the quantitative analysis of six selected old and new generation banks. The results indicate that automated teller machine transactions, point of sale transactions, mobile banking transactions are major e-banking innovations that contribute to old and new banks' performance in Nigeria. The study therefore concludes that the selected banks and other banks should intensify efforts to increase their asset base and continue to invest in e-banking innovations in order keep preforming well and also remain profitable. The study also calls for efficient management and utilization of funds to train and educate bank workers and general public regularly on how to deploy and use e-banking channels and other related technological innovations respectively. Contribution/Originality: This study is among the first in Nigeria to estimate the impact of e-banking innovations (ATM transactions, mobile banking transactions, and point of sales transactions) on the performance of six selected banks in Nigeria since after the consolidation and recapitalization exercise. Unlike other similar studies, the study adopts a SURE model in the quantitative analysis of six selected old and new generation banks. 1. BACKGROUND AND MOTIVATION Globalization, technological innovations and advanced development in different economies' financial system especially in this 21 st century have really changed the dynamics of financial transactions globally (Johnnson, 2005). According to Oyewole et al. (2013) explosive growth in ICTs have removed the narrowed digital divide and turned business sphere into an electronic world (e-world). Nigerian banks are no exception as banks in Nigeria, especially after the consolidation and recapitalization exercises, have strengthened and streamlined their facilities, tailored their services as well as automated their operations in line with those linked with account Balances, account statement, fixed deposit and check statements. Payment include those associated with credit and debit cards, funds

Impact of E-Banking on the Development of Banking Sector in Nigeria

International Journal of Managerial Studies and Research, 2019

Automation through computer network has become a necessity in the world of banking today thus this research work sets out to investigate the impact of electronic banking in the development of Nigerian banking sector. Electronic banking has become a very important and indispensable too1 for the present survival and growth of financial institutions considering the dramatic increase in the number of banks in Nigeria in recent years. The methodology of the study as discussed in Chapter three it comprises of the research and questionnaire design, data collection and data analysis techniques. The Main research question, Research questions and Questions were used in the course of this research work. After a thorough investigation, it was discovered that electronic banking has both negative and positive impact in the Nigerian banking sector. While it has greatly improved service delivery on the positive angle but on the negative side, it is prone to electronic fraud and unauthorized access to information.

AN ASSESSMENT ON THE EFFECT OF ELECTRONIC BANKING SERVICES ON NIGERIA BANKING SECTOR

IDRIS YEKEEN, 2020

The study was an exploratory study aimed at understanding the effect of electronic banking on Nigeria banking sector in one selected branches of one banks in Adeyemo alakija, Victoria Island, Lagos. The Purposive sampling strategy was adopted to select 69 customers as well as 29 staff of the selected banks. Questionnaire was used as the principal tool for the data

Effect of Electronic Banking on the Profitability of Deposit Money Banks in Nigeria

Journal of Advances in Education and Philosophy

The study examined the effect of electronic banking on the profitability of deposit money Banks in Nigeria. Banking industry is confronted by a new innovation imposed by technology transformation that has changed the way banks conduct their activities from traditional means to electronic means. Furthermore, this study investigates how the electronic banking channels through internet, mobile, POS and ATM have impacted on deposit money banks profitability. It is against this background that the study examined the effect of electronic banking on the profitability of deposit money Banks in Nigeria. The methodology of the study was quantitative in nature. Using time series data of 2006 -2015, the study employed regression technique in the analysis of sourced data. Data were collected from secondary sources through annual reports of deposit money Banks in Nigeria. Electronic banking was measured using the total values of internet banking, mobile banking, POS and ATM while Profitability was measured using profit margin of deposit money banks in Nigeria. Profitability was regressed on internet banking, mobile banking, POS and ATM using ordinary least square regression technique. The study revealed that positive relationship exists between mobile banking and Profitability, and between ATM and Profitability. In addition, there is also a statistically significant relationship between POS and Profitability while there is no significant relationship between internet banking and Profitability. As such, E-banking has a positive effect on Profitability of deposit money banks in Nigeria. It is therefore, recommended that banks must offer numerous services through internet banking and effective transaction through the POS Terminals.