Designer Experience - Designing in Experience (original) (raw)

Industrial Design to Experience Design: Searching for New Common Ground

The rate of technological change is accelerating much more quickly than society is able to assimilate. In recent times we seem to have fallen prey to the notion of technology for technology sake… it's new, it's faster, it's smaller… it must be better. This is particularly true as we move into a new age of networked wireless computing.

Design for experience: a new rationale

Design and technology education : an international journal, 2006

Solving problems is a dominant rationale for technology education students engaging in design. This is evident throughout various technology education curricula; and subsequently influences teaching and learning. An alternative design paradigm supported by prominent examples within commercial design theory and practice examines the notion of ‘design’ as facilitating human experiences rather than predominantly solving technological problems. It argues that this ‘new’ paradigm has, through social and commercial imperatives, become the dominant rationale for most contemporary design contexts. Applied within an educational context, both paradigms have implications for teaching and learning. The design as problem solving paradigm of technology education has been elaborated for a number of years through curriculum documentation and teacher support material. The design as experience paradigm of some commercial designers is developing, and may represent a new and progressive dimension of st...

Design experience from experience design: Towards strategies for enhancements

2007

Enterprises within the experience-based economy face big challenges when investing in IS applications for their products and services. Especially, organizations and services that offer different kinds of attractions and experiences have realized the emergent use of mobile technology. In this paper we explore in what way an IS (information systems) design can enhance experience-based activities conducted at a Swedish regional museum. The research presents an in-depth analysis of a case study along with requirements and design activities for a location-aware, auditory museum guide, primarily aimed for people with visual and language disabilities was developed. We argue that in order to keep in pace with the ongoing growth of experience-based and IS design initiatives, enterprises and designer must consider its value for their businesses. Thus, we have developed a three-level strategy for valuing enhancements of a proposed IS application. The strategy proved to be particular fruitful for both designers and managers when assessing the potential of various enhancements to generate values for the different target groups.

What User Product Experiences is It Currently Possible to Integrate Into the Design Process

2007

Nowadays much of the discussion about innovation in products is related to the user's affectivity. Emotions, affection, pleasure, kansei, the senses, etc. generated by the product, are frequently the salient arguments (benefits) of products. There are appropriate theories and methods in existence today for finding these arguments. Nevertheless, within all these theoretical developments, there is no unifying concept existing that allows one to compare concepts and the purpose of the methods. The bibliography of these theories and methods is vast and diverse since they are different phenomena, which are conceptualized and investigated in different ways and which, additionally, sometimes interact. The purpose of this paper is to recognize what types of user product experiences can currently be integrated into the design process. On the one hand, the methods used to integrate user product experiences in 38 projects of innovative design were researched. On the other hand, more than 100 articles on these methods of integration of the user product experiences were reviewed. In both cases content analyses were made to find out which product experiences it is currently possible to integrate into the design processes. In order to implement the contents analysis it was necessary to solve a problem: How to determine what is the product experience faced by the method? Two lists of terms that represent diverse user product experiences integrated in industrial projects, as by the literature methods, were obtained. These lists constitute a summary with which it is possible to know exactly what are the possibilities for integrating different product experiences within the design process. Integrating user product experiences into the design process is important because it has three beneficial impacts: first, it allows one to identify benefits for the user generated by the product; second, it guarantees that the designers arrive at their objectives of design; and third, the designers can seek to deliberately influence the experiential impact of new designs [1].

Experience-based Designing (XbD): A human science framework for staging engagement, participation and collaboration between researchers, participants and industrial stakeholders

Being located within an engineering (natural sciences) faculty is an odd situation for a team of designers with a primarily Human science background to be in, but it has provided some unique opportunities for HCI research. This paper presents practical learning's and experiences from diverse empirical studies; describing some of the ways our group has and is still wrestling with a developing framework for collaboration between the many stakeholders that are essential to the HCI/Design process. We see these 'stakeholders' as the researchers who conduct the research; the participants (users if you like) who experience HC technologies and the various corporate entities responsible for building these technologies for participants. The framework mentioned above has been designed in such a way as to allow deep understandings of the interaction experience to emerge in each of the stakeholders, as well as to be applied in practical ways during the process. We refer to this proce...

Experience design for dummies

Proceedings of the 15th European conference on Cognitive ergonomics the ergonomics of cool interaction - ECCE '08, 2008

In this paper we explore the concept of experience and develop premises for the design for experience. In industrial practice designers frequently lack sufficient expertise to design for experience. We provide a view on how to support the design for experience in those cases where a single designer or a design team is not fully equipped to do the job without help. We will illustrate and validate our approach with a design case study from practice.

[Innovation From] a Shared Journey Between Designers and Users (Explicating the XBD Process)

This article describes the Experience-based Designing (XbD) process, which is a way to emphasize meaning in the experience that a product offers. Designing from a basis of meaning is a better way to ensure that the resulting experience can influence people’s lives in a positive manner. This can open up new opportunities for higher levels of innovation than conventional user-centric methods. To support these claims, this article describes a case study – the MyLife project – that builds on the XbD process and highlights the benefits that an increased focus on meaning can bring to the innovation process.

Jensen J. L. and Coxon I. R. 2013 [Innovation from] A shared journey between designers and users (explication the XbD process)

This article describes the Experience-based Designing (XbD) process, which is a way to emphasize meaning in the experience that a product offers. Designing from a basis of meaning is a better way to ensure that the resulting experience can influence people’s lives in a positive manner. This can open up new opportunities for higher levels of innovation than conventional user-centric methods. To support these claims, this article describes a case study – the MyLife project – that builds on the XbD process and highlights the benefits that an increased focus on meaning can bring to the innovation process.

Experience-Based Design: Some Concepts and Issues

2006

Recently, marketing scholars have emphasized the importance of orchestrating memorable consumer experiences. Product design is a central element of engineering compelling consumer experience. This has resulted in the emergence of experience design as a theoretically significant area of study in disciplines such as design theory. Within marketing there is inadequate research on building theoretical frameworks that explicitly focus on integrating experience design into product development. To address this gap, this paper proposes a conceptual model of new product development that is embedded in an experience-based design approach. The paper contributes by extending current understanding and highlighting future research directions in the domain of new product development.