Penyelenggaraan Pelayanan Publik Di UPT Dinas Dukcapil Kecamatan Ngebel (original) (raw)
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Seiring dengan perkembangan tuntutan kebutuhan dan kepentingan masyarakat,instansi penyelenggara pelayanan publik dituntut untuk dapat memberikan pelayanan prima yang merupakan harapan bagi setiap masyarakat, Dalam upaya memberikan pelayanan publik yang prima, sangat diperlukan inovasi pelayanan publik untuk memberikan akses yang lebih luas serta menciptakan keanekaragaman metode pelayanan. Penelitian ini dilakukan untuk mengetahui ragam inovasi pelayanan publik serta kendala yang dihadapi serta solusi yang dilakukan pada Disdukcapil Kabupaten Buleleng Metode pengumpulan data dilakukan melalui wawancara dengan beberapa informan untuk memperoleh data primer dan juga melalui metode observasi serta studi dokumen. Selanjutnya dilakukan pengolahan data serta analisis data Analisis data akan dilakukan dengan menggunakan analisis kualitatif yaitu mengorganisasikan data,memilah-milahnya menjadi satuan yang dapat dikelola, mensintesiskannya, mencaridan menemukan pola, sehingga diperoleh suat...
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