Adoption of HRM Practices: A Practical Model- Case Study of a hotel (original) (raw)

Enterprises play an important role in India's economic process. Human resource efficiency and performance are the most significant reasons for any enterprises to be successful. This study was carried out to understand the Human Resource (HR) practices followed in the one single Hotel industry. There are four top models of HRM such as the Fombrun, Tichy, and Devana Model, the Harvard Model, the Guest Model, and the Warwick Model. Out of these models, the Fombrun, Tichy, and Devana Model of HRM have been adopted for this study. A case study approach was adopted wherein the HR practices of a hotel engaged in service activity was captured. In-depth interviews were held with the managers (HR manager, managerial staff etc). Similarly, matters such as incentives, challenges in the staff retention field bounds a huge crisis in the industry were observed. Information was sought about the existence of HR practices at their unit. Literature review helped to identify the framework (Fomburn, C.J., Tichy, N.M., &Devanna, M.A. 1984), this model was taken/identified as a tool to test whether the same works in the HR practices of the unit under study.The paper offers insights into what are the major difficulties faced by the Hotel industry with respect to their HR Practices.This paper is based on the findings from analyzing a single service industry in Dehradun (Uttrakhand).This paper is useful for both researchers and HR practitioners because it identifies the HR practices area in the Indian hotel industry.