Overcoming barriers to adopt Product Service Systems (PSS) (original) (raw)
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Framework for transition from traditional to PSS products
As the globalization process has intensified environmental issues and the competitive pressure among organizations, business proposals based on circularity, such as Product-Service Systems (PSS), represent an alternative in face of sustainable development. However, the literature does not present an orientation for the implementation process of business proposals classified as Product-Service Systems. This research gap supports the objective of this work: to develop a framework to enable the transition from traditional products (based exclusively on products or services) to products that compose a Product-Service System proposal. In order to meet this goal, this research performs a systematic literature review, where 55 papers are analyzed in order to answer the following research questions: i) What is the difference between servitization and Product-Service Systems? and ii) What is the strategic organizational alignment needed to promote the transition from a traditional product to a PSS product? The bibliographic results were the basis for the development of the framework, where strategies to promote this transition process are presented and classified according to the ReSOLVE structure. Thus, the originality and value of this research is concentrated in the development of the framework, which can be used as an orientation for companies and researchers when characterizing a PSS product or when making the transition to PSS business proposals.
Why are companies moving on towards Product-Service Systems? A framework for PSS drivers
Production
Paper aims: The research aims at identifying the main drivers that motivate companies to adopt PSS towards a framework considering strategic, tactical, and operational levels. Originality: Paper´s relevance comes from the development of a research tool that can be used by other researchers in different PSS research whether related to strategic issues or driven by low environmental impact trends. In addition, PSS drivers construct analysis. Research method: A survey-based method, with a questionnaire with 30 questions were developed based on previous literature and applied to 85 executives, qualified to answer questions specifically related to the driven forces towards PSS, from different industries in Brazil. The survey data was analyzed by structural equation modeling. Main findings: The results identified six main drivers: competitive advantage, portfolio, co-creation, co-production, integrated solution, and environmental sustainability. Besides, a framework looking at the integration of these six drivers is discussed in a three-level perspective strategic, tactical, and operational. Implications for theory and practice: The paper could support organizations that are aiming at being a PSS provider by providing a better understand of the main drivers for moving towards product-service system solutions and it provides empirical support for the effects of hybrid models in manufacturing companies.
Towards the criteria for product-service system: new challenges and contributions
International Journal of Services and Operations Management, 2019
This research analyses which criteria were considered by the firms when offering a PSS and how these criteria contribute on the business processes and relationships. The research procedures include the identification of the PSS criteria, an academic validation carried out in conjunction with researchers on this field as well as being discussed the results. To literature review, the databases of Scopus, ScienceDirect, CIRP Annals and Procedia CIRP were used. The study indicates that the incorporation of the product-service culture contributes toward the improvement of the services offered by the companies. The existence of more effective process integration can be of vital importance to ensure a full PSS delivery. The suitability of the internal processes and the structure go hand in hand with the relationships developed with the business partners for a better adjustment of the market offering. Sustainability invariably results in a more proactive management. The study makes a preliminary reflection on the contribution that PSS criteria brings to the management of businesses and opens up new perspectives and challenges.
Sustainable Product-Service System (S.PSS)
2018
A key contemporary query is the following: within the current social, environmental and economic crisis, which are the opportunities for innovate towards sustainability? Do we know any offer/business model capable of creating (new) value, decoupling it from material and energy consumption? In other words, is there any alternative to significantly reduce the environmental impact of traditional production/consumption systems?
1 A Conceptual Framework for Product Service System 2 ( PSS ) 3
2018
To remain competitive in the current market, an enterprise must differentiate itself based 23 on higher value propositions. For this purpose, since improving the product or service performance 24 can reach some limits, one potential solution is to move towards new combinations of products and 25 services. This evolution, called servitization, leads to the generation of Product-Service Systems 26 (PSS). Servitization requires not only a clear understanding of enterprise core business but also a 27 clear vision on the prevailing trends and challenges of PSS development from both business and 28 technological points of view. In addition, the evolution path should be aligned with the enterprise 29 strategy. This paper first highlights the notion of symbiotic PSS where Product Systems and Service 30 Systems, and their stakeholders, interoperate seamlessly based on a win-win approach. Then it 31 proposes a PSS Conceptual Framework (PSS-CF) which can be applied in the early stages of 32 se...
Product-service systems benefits and barriers: an overview of literature review papers
International Journal of Industrial Engineering and Management
Product-Service Systems (PSS) were proposed by the United Nations Environment Program (UNEP) in the late 1990s. Publications on the subject began to emerge after the release of the report "Product Service systems, Ecological and Economic Basics" [1], which was written to stimulate discussion on the subject, being commissioned by the Dutch Ministries of Environment and Economic Affairs. PSS is offered as an integrated package of products and services [2,3] with the aim to deliver an outcome, functionality, or a system's availability [4]. While providing solutions that can meet the needs of end customers, PSS contributes to reducing resource consumption and environmental impact [5]. Therefore, PSS may help to manage the sustainability of organizations [6], by providing a 'triple-win' wrapping economic, environmental, and social requirements [7]. One example of PSS is Riversimple that offers hydrogen-powered cars that customers can rent by paying a monthly fee to covers car use, maintenance, insurance, and fuel [8]. Bike-sharing systems such as the French Velib', and the growing start-up Yellow are another example of PSS, offering bicycle rent for a limit amount of time. In business-to-business (B2B) market, examples are numerous [9]. More recently and influenced by the digitaliza-Product-Service Systems (PSS) appears as an emergent subject, gaining the attention of many researchers, and an increasing interest of organizations. As many literature reviews have been conducted in PSS-related field, this paper aims to overview publications from 2006 to 2018 by highlighting PSS benefits and barriers. Content analysis was used to codify data collected in the publications. The main characteristics of the literature reviews are provided as well as a set of 36 PSS benefits and 24 barriers organized in categories and sub-categories. Analyzing PSS-related review papers allows identifying future research opportunities which can foster the design and implementation of PSS business models.
Analysis of PSS Design Development Models in Turkey
IOP Conference Series Materials Science and Engineering, 2019
The article aim is observing and framing I-am associates' process model as an example of in the context of Turkey while comparing it with the existing models. Product Service System (PSS) design is a new field in Turkey and best example to observe PSS development in there is I-am Associates because it is a local company, created and developed in here and when we looked their existing work so far. Because of this article specifically focused on PSS design development models, first ones that come up in the literature should have been analysed. For better understanding how companies developed their ideas, work, as a flexible method semi-structured interview has been made with the selected company. Questions was generalised for not to frame their answers. Two founder of the company briefly explained how their process works and in which phases they are going deeper. The research identified that the PSS design process reported by literature is not representative, lacking on some sub-phases. Seven models had been analysed and seven common phases identified with 18 total sub-phases for creating a process model for the selected company. Those findings helped to frame basic steps in the process.
Product Management & Development, 2014
This paper presents the results of a research project which have investigated the effectiveness of the contribution of Product-Service Systems (PSS) towards sustainability from a business perspective in an emerging context. The focus of this study is on the implications on the achievement of a "distributed economy". The authors have investigated the issue in three case studies, each representing one of the main typologies of PSS: result-oriented, product-oriented, and service-oriented. The companies that participated in these case studies were from three different business sectors: a packaging manufacturer for the automotive sector, an office space provider, and a major manufacturer of pipes and fittings. The results reported in this paper focus on the three initial phases of the data collection protocol developed in each case study: strategic analysis, exploration of opportunities, and development of the PSS concept. The data collection techniques included semi-structured interviews, system maps, Sustainability Design-Orienting Toolkit (SDO/MEPSS), direct observation, and photography and document analysis. The intracase study analysis was carried out through workshops with the partner companies, followed by cross-case study analysis, with the aim of identifying common patterns. The case studies show that PSS can contribute to expand the involvement of local stakeholders and to the achievement of a higher level of customization to local requirements. They also showed that it is not possible to state that a PSS can result in small, decentralized, and flexible production units. Also, although they expand the net of stakeholders, none of the case studies present an explicit intent to search for synergy with their counterparts in the same business sector, despite the benefit that such strategy could bring to scaling up the PSS concepts. Therefore, the authors conclude that, within a business perspective in an emerging context, there is no direct connection between PSS and the full extent of the "distributed economy" concept.