KINERJA PRAMUSAJI BERDASARKAN GENDER Studi Kasus di Restoran Amuz Gourmet Jakarta (original) (raw)

KINERJA PRAMUSAJI BERDASARKAN GENDER Studi Kasus di Restoran Amuz Gourmet Jakarta

The issue of gender equality in tourism is also a hot topic. Men still dominate jobs in the world of tourism, especially in the food and beverage sector. In general, women are identical with a gentle and emotional while men are considered strong and rational. So that there are still many food and beverage sectors prefer male workers than women. Jobs in restaurants are required to carry a lot of goods and are dominated by other physical work. This study aims to analyze differences in service attendant performance by gender. Researchers took a case study at Amuz Gourmet Jakarta Restaurant. The research method used a mixed method. Quantitative analysis methods used are ANOVA and qualitative data triangulation. The results showed that there was no effect of gender differences on employee performance in Amuz Gourmet restaurants based on the assessed performance indicators. Waiters and waitresses both have good performance in doing their duties