Managing Change within National Transformation: A Comprehensive Approach to Ethiopian public Service Organizations (original) (raw)
2017, International Journal of Scientific & Engineering Research
Today's world is very dynamic with ever complicating changes. Organizations be private or governmental are facing internal or external challenges that force them to undertake some kind of change initiative to remain relevant in such a dynamic environment. Different methods have been innovated to bring about real and irreversible organizational changes. Various approaches have been in place for many decades to manage change projects. Change management outlines the steps needed to help the individuals to adopt change and do their jobs in the new way. Its goal is to help each individuals make a successful transition. In change management, the role of change models is very significant. John P. Kotter is a renowned leadership and change management scholar who has developed an eight steps change model that was successful in different organizations worldwide. Throughout the eight steps model, Kotter argues that quality leadership is critical for the real transformation to occur. As modernizing public service is everything, the government wants to achieve for the country, Ethiopian public service organizations have been under change for the last two decades in which many reform programs and change tools have been implemented. Using specific change model in the civil service organization is not yet a customary business.The purpose of this paper is to consider the change activities under implementation in public service organizations by integrating national policy and strategy framework with Kotter's change model. A literature search was conducted by focusing on the theoretical foundation of management of organizational change; and analysis of policy related documents and official reports. The literature indicates that a leadership with good methodology and plan plays a crucial role and emphasizes the importance of using specific customized models to achieve successful change in the public service organizations.It implies that organizational change programs should link to the theoretical issues of managing change in order to utilize the model that best fits the context. This paper contributes to the ongoing practices of managing change in the public service organizations in the country.
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