Effectiveness of Training in the Banking Sector of Bangladesh International Journal of Science and Business (original) (raw)

The aim of the study was to evaluate the effectiveness of employee training in the banking sector of Bangladesh, where effectiveness is defined as the improvement of knowledge, skill, ability (KSA) and job performance. There were four predictors (training design, development and implementation of training, validity of training and facilitation of transfer) and two hypotheses were developed to conduct the study. To test the developed hypotheses data were collected from 120 bank employees through close ended questionnaire and convenience sampling were used to select the respondent. Multiple regression analyses were used as a statistical tool to test the impact of the factors on improvement of KSA and job performance. The findings reveal that training design and facilitation of transfer have significant influence on improvement of KSA and job performance. This study will help the managers and practitioner to understand why evaluation of training is so much important. Simultaneously, it will encourage managers to provide support, opportunity and other facilitations that are conducive to transfer training.