Measuring Individual Work Performance: Identifying and Selecting Indicators (original) (raw)
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Conceptual Frameworks of Individual Work Performance
Objective: Individual work performance is differently conceptualized and operationalized in different disciplines. The aim of the current review was twofold: (1) identifying conceptual frameworks of individual work performance and (2) integrating these to reach a heuristic conceptual framework. Methods: A systematic review was conducted in medical, psychological, and management databases. Studies were selected independently by two researchers and included when they presented a conceptual framework of individual work performance. Results: A total of 17 generic frameworks (applying across occupations) and 18 job-specific frameworks (applying to specific occupations) were identified. Dimensions frequently used to describe individual work performance were task performance, contextual performance, counterproductive work behavior, and adaptive performance. Conclusion: On the basis of the literature, a heuristic conceptual framework of individual work performance was proposed. This framework can serve as a theoretical basis for future research and practice.
Conceptual Frameworks of Individual Work Performance A Systematic Review
Objective: Individual work performance is differently conceptualized and operationalized in different disciplines. The aim of the current review was twofold: (1) identifying conceptual frameworks of individual work performance and (2) integrating these to reach a heuristic conceptual framework. Methods: A systematic review was conducted in medical, psychological, and management databases. Studies were selected independently by two researchers and included when they presented a conceptual framework of individual work performance. Results: A total of 17 generic frameworks (applying across occupations) and 18 job-specific frameworks (applying to specific occupations) were identified. Dimensions frequently used to describe individual work performance were task performance, contextual performance, counterproductive work behavior, and adaptive performance. Conclusion: On the basis of the literature, a heuristic conceptual framework of individual work performance was proposed. This framework can serve as a theoretical basis for future research and practice.
Humanities & Social Sciences Reviews , 2019
Purpose: This research aims to get an individual work performance scale of the modified version which is more acceptable and has a good psychometric property. Methodology: This study was conducted using a modified measuring instrument approach. Researchers use existing theories and then make items according to the context in which this research will be conducted. The advantage of this modification approach is getting a more comprehensive understanding of the subject we are researching. Main Findings: Of the 303 employees that were tested in the research, the modification scale of the individual work performance has a good psychometric property with the criteria of reliability more than 0.8 and the fit model that has a good item with RMSEA score (0.062). Other than that, the modification scale of individual work performance shows a good convergent validity with presenteeism and correlate with job burnout. Applications of this study: The Individual Work Performance Scale has a comprehensive methodology and good psychometric properties. This instrument is appropriate to be the general instrument for seeing the employee situation. In addition, this instrument can also be used as a set of tests that are suitable for use by those who will conduct an assessment of employee performance. Novelty: This scale was made as a form of development from previous research which did not explore and develop forms of assessment that were specific to an employee's performance. There is not much-related research that focuses on many dimensions that are actually important to assess in employee performance.
Construct Validity of the Individual Work Performance Questionnaire
Objective: To examine the construct validity of the Individual Work Performance Questionnaire (IWPQ). Methods: A total of 1424 Dutch workers from three occupational sectors (blue, pink, and white collar) participated in the study. First, IWPQ scores were correlated with related constructs (convergent validity). Second, differences between known groups were tested (discriminative validity). Results: First, IWPQ scores correlated weakly to moderately with absolute and relative presenteeism, and work engagement. Second, significant differences in IWPQ scores were observed for workers differing in job satisfaction, and workers differing in health. Conclusion: Overall, the results indicate acceptable construct validity of the IWPQ. Researchers are provided with a reliable and valid instrument to measure individual work performance comprehensively and generically, among workers from different occupational sectors, with and without health problems.
RAM. Revista de Administração Mackenzie
Purpose: Individual job performance is an important phenomenon for organizations but is difficult to measure and often with restricted diagnoses. The aim of this study was to present a set of general indicators of individual performance at work that contemplate different dimensions of this construct to support a personalized measurement and a comprehensive diagnosis. Originality/value: It presents a set of items, composed of eight behavioral categories, that allows for a comprehensive approach to work performance and a personalized way of measuring it in different professional areas and roles. Design/methodology/approach: This work followed a theoretical stage and an empirical one. In the former one, the theoretical model was chosen, the construct was operationalized, and job performance scales’ items were selected. In the empirical stage, the items were classified, selected, and adapted according to the dimensions of the chosen theoretical model, based on judges’ analyses (n = 16),...
Objective-Individual work performance (IWP) has been researched time and time again in the past few decades. Interestingly enough, existing research on IWP focuses mainly on the area of work production and lacks an in-depth holistic understanding of IWP and other interrelated work behaviours. In this study, IWP is explored in the context of a multidimensional construct that includes the dimensions of task, contextual, and counterproductive behaviours. The purpose of this research is to investigate whether the three variables of work engagement (WE), psychological empowerment (PE), and subjective well-being (SWB) mediate and correlate with the relationship between perceived organisational support (POS) and IWP. Methodology/Technique-780 employees from 4 organisations in Jakarta were selected to participate in this study. The respondents were tasked with responding to five questionnaires including (1) IWP of Koopmans, (2) POS of Eisenberger, (3) SWB of Diener, (4) WE of Baker and Schaufeli, (5) PE of Spreitzer. The data was analysed using structural equation modelling. Findings-The results show that the proposed structural model aligns with the empirical data [X2 (0, N = 780) = 0, p = 1.000; RMSEA=.000]. This research concludes that the relationship between POS and IWP is best mediated by either WE, PE or SWB. Among the three mediators, WE plays the greatest role in mediating the relationship between POS and IWP. Novelty-These findings expand on previous research on the weak relationship between POS and IWP. Type of Paper: Empirical. JEL Classification: L20, L25, L29.
JOB PERFORMANCE, TASK PERFORMANCE, CONTEXTUAL PERFORMANCE: DEVELOPMENT AND VALIDATION OF A NEW SCALE
Uluslararası İktisadi ve İdari Bilimler Dergisi, 2022
In this study, it is aimed to develop a "Job Performance Scale" in order to measure the job performance of employees with a measurement tool with high validity and reliability based on scientific methods. The study was conducted with data obtained from three different sample groups, including universities, health and industry sectors. As a data collection tool, a draft scale consisting of 12 items prepared by the focus working group in the form of 5-point Likert was used in line with the literature. The data were analyzed with the package program. EFA and CFA were carried out in line with the validity studies. Furthermore criterion validity of the scale is also computed with using the job satisfaction scale. According to the results of the analysis, the "Job Performance Scale" consisted of two sub-dimensions and 11 items. As a result of reliability analyzes, it was determined that the scale was highly reliable. With its two-dimensional structure named task performance and contextual performance, it is evaluated that the scale will fill a gap in the field by meeting an important need for employees to determine and measure job performance in future researches.