Informal learning through expertise mining in the social web (original) (raw)

Behaviour & Information Technology, 2012

Abstract

The advent of Web 2.0, also called the Social Web, has changed the way people interact with the Web. Assisted by the technologies associated with this new trend, users now play a much more active role as content providers. This Web paradigm shift has also changed how companies operate and interact with their employees, partners and customers. The challenge for

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