Stakeholder Management on Construction Projects: A Key Indicator for Project Success (original) (raw)
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Globally, the construction industry is acknowledged as complex and capital intensive. The need for transparency in monitoring and evaluation to promote organizational learning and accountability in project delivery cannot be overemphasized, hence the need for stakeholder engagement and participation. This paper reports on the level of stakeholder engagement in project delivery and participation in monitoring and evaluation of public construction projects in Ghana. Both structured interview guide and questionnaire schedule were used to collect relevant data for the study. A desk review of journal articles, books, conference proceedings, published and unpublished thesis work from the institutions' database and internet sources relevant to the study ware adopted to underpin the study. Project implementation minutes and meeting attendance were also perused. Data was descriptively analyzed. Six key stakeholders were identified in local government project delivery in Ghana. It was evident from the study that there was a high level of stakeholder engagement in project delivery whiles participation of stakeholders in monitoring and evaluation of public projects at the local government level was very poor. This was attributed to lack of knowledge, understanding, involvement and time devoted for monitoring and evaluation of projects by stakeholders. In conclusion, the poor participation of stakeholders in monitoring and evaluation of local government project delivery may have contributed to the many challenges faced in local government project delivery in Ghana. These challenges included procurement lapses which resulted in bad payment schedules, non-conformity to project specification, delayed project delivery, lack of health and safety compliance, client's dissatisfaction, and corrupt practices in the construction industry. The study advocates for participatory monitoring and evaluation through stakeholder management at the local government level project delivery. This can be promoted through community based development project (CBDP) delivery. The study contributes to the body of knowledge on the level of stakeholder engagement and participation in monitoring and evaluation and its implication in local government project delivery in Ghana.
Globally, the construction industry is acknowledged to be complex in its activities and processes. The need for transparency in monitoring and evaluation to promote both external and internal accountability in construction project delivery cannot be overemphasized, hence stakeholders engagement and participation. This paper reports on the level of stakeholder engagement in project delivery and participation in monitoring and evaluation of public construction projects in Ghana. Both structured interview guide and questionnaire schedule were used to collect relevant data for the study. A desk review of journal articles, conference proceedings, published and unpublished thesis work from the institutions' database and internet sources relevant the study was adopted to underpin the study. Project implementation minutes and meeting attendance were also perused. Data was descriptively analyzed. Six key stakeholders were identified in local government project delivery in Ghana. It was evident from the study that there was a high level of stakeholder engagement in project delivery whiles participation of stakeholders in monitoring and evaluation of public projects at the local government level was very poor. This was attributed to lack of knowledge, understanding, involvement and time devoted for monitoring and evaluation of projects by stakeholders. In conclusion, the poor participation of stakeholders in monitoring and evaluation of local government project delivery contributed to the many challenges faced in local government project delivery in Ghana. These challenges included procurement lapses which resulted in poor payment schedules, non-conformity to project specification, delayed project delivery, lack of health and safety compliance, client's dissatisfaction, and corrupt practices in the construction industry. The study advocates for participatory monitoring and evaluation in construction project delivery in Ghana's the local government level. This can be achieved through community based development project (CBDP) delivery. The study contributes to the body of knowledge on stakeholder participation in monitoring and evaluation and its implication in local government project delivery in Ghana.
Factors Influencing Construction Stakeholders’ Engagement Outcome in Nigeria
International Letters of Natural Sciences, 2014
As a result of an increasing cases of community protest and opposition to construction projects in the Niger Delta during the construction stages, the present study investigated factors influencing construction stakeholders' engagement outcome. The aim was to determine the severity of factors influencing construction stakeholders' engagement in the research environment. Due to the pluralist usage of the term stakeholder, the study examined community stakeholders. Qualitative and quantitative data were collected using semi-structured interview and questionnaire survey administered on 186 respondents selected from two stakeholders groups using snowballing. 32 factors generated individually and collectively from literature, interview and practice were ranked and analysed using descriptive and inferential statistics. Gap between regulatory requirements and public expectations, location of projects, effect of cumulative development effects, poverty, and lack of information disclosure are some of the high ranking factors influencing engagement performance. Further analysis involving Levene's Homogeneity test indicates no significant difference in the population ranking opinion of these factors. This heterogeneous distribution demonstrates strong similarity across the population studied. These factors must therefore be smoothened in future construction engagement process to enhance successful project delivery. The study unveils inherent lacunas in construction project management which strongly correlates project performance.
A Study of the Current Practice of Stakeholder Management in Construction Projects
2014
Over the past years, stakeholder management has been advocated as a means of increasing the propensity for successful delivery of construction projects. Previous research has focused on addressing the need for a practical guide to carry out stakeholder management in construction projects. However, full benefits expected from stakeholder management cannot be achieved without adequately addressing the following issues: stakeholder management decisions and responsibilities through the project life cycle; internal stakeholder collaboration in carrying out stakeholder management; stakeholder dynamics; and use of available techniques for stakeholder engagement. These issues were investigated using a questionnaire survey which aimed to explore the current practice of stakeholder management within the United Kingdom. The questionnaire comprised of closed and open-ended questions, the data from which were analysed using appropriate statistical techniques and thematic (content) analysis. The ...
Abstract The unwary attitude of most construction firms in mapping-out as well as analyzing various stakeholders’ interest and influence during projects execution has brought about a lot of conflicting issues that has deterred success on these road construction projects in Anambra State. Constructions sites are marred with uncertainties, which most times if unchecked may likely spread all through the Project phase. Ambiguities associated with road construction projects are sometimes innately embedded in the job description and it is very unwise to neglect the influence of some extraneous variables like some of the construction stakeholders. This paper discussed confrontational issues prevalent in road Construction projects in the State and its consequences on Project schedule and consequently cost. Based on some highly debated arguments surrounding the causes of Project delays, our research surveys was conducted in phases to capture all the involved stakeholders in the road construction projects in the state. In the first phase of our study, we conducted an interview within the concerned communities ( n1 = 25). Various community stakeholders were interviewed ( n2 = 298); the interview questions used in this phase was structured based on four parameters suspected to be the likely causes of project delays. These are as follows: duration of the Project, quality of materials used, environmental management, and community participation in decision making. The structured questions asked were made concise, coherent and complete enough to elicit the required information concerning the success and delays witnessed in most of the awarded road projects in the State. In the subsequent phase of the study, a survey questionnaire was designed based on the stakeholder’s arguments and interviewed response of the selected community stakeholders. The questionnaires were sent to three key different players in these road construction projects in the state who had actively participated in some of these road construction activities. The studied groups were made up of four consultants, twelve major contractors and nine project managers. Their various responses was tabulated and analyzed with respect to the initial purported arguments that characterized the study needs. We also took study of some road construction projects awarded from 2006 to 2009; the effects of poor stakeholders management on their execution timetables were also analyzed reflecting percentages of delayed, stalled, and timely executed projects. The study was able to unveil the causes of project delays and pivotal issues surrounding stalled projects in the State. The protracted arguments that led to the study was clarified from the study and recommendation were proffered that will assist both the contractors and the State government to timely execution of projects with adequate resources being utilized optimally in the road construction Projects in the State. Keywords: Stakeholders, Road Construction, Management, Anambra State
A Framework for Stakeholder Management in Construction Projects
Journal of Management in Engineering, 2014
This paper presents a systematic and generic framework reference for the practice of stakeholder management in the construction industry. It contains findings from empirical studies, comprising six interviews, a pilot study, a questionnaire survey in Hong Kong and fifteen interviews in Australia. Six activity groups (i.e. precondition, project data identification, stakeholder estimation, decision making, action and evaluation, and sustainable support) and a total of 18 activities within these groups and their interrelations formulate the main body of the framework. The proposed framework was validated by five real-life projects, the results of which confirm the applicability of the proposed framework. This study serves as a reference for project management teams to systematically manage stakeholders in construction projects.
International Journal of Project Management, 2015
The purpose of this study is to examine the current level of stakeholder involvement during the project's planning process. Stakeholders often provide the needed resources and have the ability to control the interaction and resource flows in the network. They also ultimately have strong impact on an organisation's survival, and therefore appropriate management and involvement of key stakeholders should be an important part of any project management plan. A series of literature reviews was conducted to identify and categorise significant phases involved in the planning. For data collection, a questionnaire survey was designed and distributed amongst nearly 200 companies who were involved in the residential building sector in Australia. Results of the analysis demonstrate the engagement levels of the four stakeholder groups involved in the planning process and establish a basis for further stakeholder involvement improvement.
Necessity of Stakeholder Management in Construction Project Life Cycle
Ecology & Safety, 2020
Stakeholder Management throughout the life cycle of a construction project involves the processes necessary to identify the human resources, groups or organizations that could influence or be influenced by the project; Stakeholder expectations and their impact on the project, as well as developing appropriate management strategies to engage them effectively. In recent years, this field of construction project management, along with risk management, has been very relevant due to the fact that a structured approach to identifying, prioritizing and engaging stakeholders is the key to the success of the project. The aim of the report is to provide guidance for effective stakeholder management that will lead to quality implementation of construction projects within the deadline