Awareness and Acceptance in Using Smart Meter by Energy Customers in Malaysia (original) (raw)
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Measures to Improve Public Acceptance of Smart Metering System
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Many countries are deploying smart meters and Advanced Metering Infrastructure systems as part of demand management and grid modernisation efforts. Several of these projects are facing consumer resistance. The advertised benefits to the consumer appear mainly monetary but detailed analysis shows that financial benefits are hard to realise since the fixed services charges are high. Additionally, the data collected from smart meters have security and privacy implications for the consumer. These projects failed to consider end-users as an important stakeholder group during planning stages resulting in the design and roll-out of expensive systems, which do not demonstrate clear consumer benefits. The overall goal of the research reported in this thesis was to improve the smart metering system to deliver consumer benefits that increase confidence and acceptance of these projects. The smart metering system was examined from an end-user perspective for realistic insights into consumer conc...
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High growth in electricity demand and peaks in the load curve, caused mainly by households, require big investments in infrastructure that are used for short periods. Because of this, it is necessary to look for new developments that allow meeting the needs of users as well as using the electricity system resources efficiently. This is possible through the Smart Grid (SG), which additionally allows users to have autonomy in the electricity supply chain. Our focus of investigation is with households because they can monitor their demand and help to reduce the peaks of the load curve. To do this, users must use Smart Meters, because these devices allow consumers to obtain the information necessary to control their demand. This paper presents a systematic analysis of published literature related to the study of the SG from the demand side, analyses the current situation of this topic and the impact of Smart Meter penetration in households.
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With the disclosure of the conclusions of the Republic of Ireland's Smart Metering Trials, this report intends to summarize the experience and the Consumer Behavior results. I also complement the Irish report by examining the effect of demographic and attitudinal variables in the change of electricity consumption during the trial and by studying the accuracy of the participants' perception of the change in their consumptions and bills during the experience. The main conclusion is that the participants were not able to take full advantage of the potentiality of the Time-of-Use tariffs to reduce bills and did not have a clear perception of their consumptions and spending, which may have prevented them of achieving better results.
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