Matching the Competencies of Hospitality Graduates with the Expectations from the Hospitality Industry in Ghana: A Case Study (original) (raw)

The purpose of this paper is to match the competencies of hospitality graduates with the expectations from industry in the Ghanaian context. The main aim of the study is to contribute both theoretically and empirically to addressing the challenges of training and developing suitably qualified hospitality graduates. The study envisages the use of Pragmatism as it seeks to apply both Positivism and Interpretivism approach to collect data from key stakeholders of the hospitality education and industry. The research design found appropriate for this study is the case study method with the use of mixed strategies. With the mixed method, the research will use in-depth interview to collect data from industry practitioners and lecturers whilst survey will be based on structured questionnaire for graduates working in the industry. Findings would be used to build a competency framework for hospitality programs at the Ghana Technical Universities. This research identifies the need to match what is taught in the Universities with the expectation of the industry and is limited to the hospitality and tourism industry. The gaps between the University hospitality curriculum and the industry are identified and a framework built to fill the gap. This research work will assist in the review of the hospitality curriculum and enhance the proposed Competency Based Teaching for the new Technical Universities in Ghana.