The problems of measuring efficiency in logistics (original) (raw)

Abstract

The efficiency is one of the key factors of company success. The importance of efficiency in logistics is recognized in literature and practice. In the efficiency measurement process different problems appear. Complexity and interdependence of logistics activities cause different problems like: indicator selection problem, conflicting goals, common resource problem, decomposition problem, etc. The mentioned problems are present on each measurement level: supply chain efficiency, logistics systems efficiency, logistics subsystem efficiency, logistics activity efficiency, etc. This paper gives the opportunities for overcoming mentioned problems. The proposed model is based on the Data Envelopment Analysis and the Principal Component Analysis methods. The case study results show that proposed model successfully overcome identified problems

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