Future Directions of the Conferencing and Collaboration Field (original) (raw)

International Journal of e-Collaboration, 2012

Abstract

In this paper, the authors discuss fifteen semi-structured interviews carried out in 2010 with international industry experts and thought leaders within the conferencing and collaboration (C&C) field. The interviews focused on 5, 10, and 15-year time frames, and sought to elicit predictions on the components and services of future C&C platforms, as well as organisational issues such as the likely impacts on business value chains. The authors performed Affinity Diagramming / KJ Analysis in order to assess common themes and impose structure on the information gathered in the interviews. Themes included ease of use, improved presence/social context, formalised social networking capabilities, virtual worlds, remote interactive tools, meta-knowledge / context capture, identity and trust, and key barriers to C&C uptake across organisations. Pre-conditions for maturation of the field include the emergence of interoperability and standards, and the development of corporate education policies.

Alfie Keary hasn't uploaded this paper.

Let Alfie know you want this paper to be uploaded.

Ask for this paper to be uploaded.