The Leading Edge (original) (raw)

Among the pervasive attitudes of the computer industry is one which says that devotion to technology must be complete—even if excellence means that products or services are unusable or never introduced because they are not yet perfect. An equally unbalanced counter-argument is that products must be usable and practical before all else—including whether or not they are good for anything. Advocated in practice if not openly by many computer developers, these Practices illustrate many technology users’ challenge: “How can l select products that are truly appropriate for my needs? If neither position is reasonable, how can I recognize companies practicing either, and where is the balance between technology and practicality?”

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