The development and validation of the Business Cultural Intelligence Quotient (original) (raw)
Related papers
Business Cultural Intelligence Quotient: A Five-Country Study
Cultural intelligence (CI) has often been linked to performance at the individual, team, and fi rm levels as a key factor in international business success. Using a new measure of CI , the business cultural intelligence quotient (BCIQ), our study provides empirical evidence on several key antecedents of CI using data on business professionals across fi ve diverse countries and the United States). The fi ndings suggest that the most important factors leading to cultural intelligence , in order of importance, are the number of countries that business practitioners have lived in for more than six months, their level of education, and the number of languages spoken. We fi nd that cultural intelligence varies across countries, suggesting that some countries have a higher propensity for cross-cultural business interactions. By teasing out the common antecedents of BCIQ among professionals, our fi ndings may help with screening and training professionals for international assignments. Future research may examine the environmental (country-specifi c) factors associated with a FEATURE ARTICLE
Cultural Intelligence: A Review Perspective for Business Administration
2019
This work aims to review the existing publications on cultural intelligence (CQ), presenting what has been discussed and discovered on the subject, the measurements as well as the methods to improve it. A business conceptual framework for the business field is suggested which provides a basis for theory development and debate. Finally, some insights will be highlighted, which can propel the readers into future research. A search was performed on papers selected from the Science Direct database, which houses the empirical studies in the business management field. Sixteen articles were studied in detail. The relationships between skills of using CQ with expatriation or international cultural adjustment were found to be the most investigated themes in the business arena. Most of them revealed the existence of a positive association between the expatriate performance and crosscultural adaptation. The most used instrument used to measure CQ was the CQ Scale, a scale with psychological or...
The cross-country measurement invariance of the Business Cultural Intelligence Quotient (BCIQ)
International Journal of Cross Cultural Management
Cultural intelligence (CQ) has been regarded as a key factor in international business success. A recently validated scale, the Business Cultural Intelligence Quotient (BCIQ), refines the CQ concept by applying it exclusively to the business context. The BCIQ aims at predicting long-term cross-cultural success using a combination of CQ factors, cognitive features, and measurable independent variables (Alon et al., 2016b). Using the multigroup exploratory factor analysis approach, we found low measurement invariance for the (BCIQ) instrument across eight countries (Austria, Chile, Colombia, Greece, Philippines, Poland, Spain, and Venezuela). Global knowledge was included as a covariate in the invariance test. We found that type of performance is related to some BCIQ dimensions in our multicountry sample of professionals. Our results provide additional evidence about the construct validity of the BCIQ and its appropriateness for cross-cultural applications. By knowing that the BCIQ is...
Cultural intelligence (CQ) – the capability to function effectively in intercultural settings – has gained increasing attention from researchers and practitioners due to its contemporary relevance to globalization, international management, and workforce diversification. Research-to-date demonstrates that CQ predicts a variety of important outcomes in intercultural contexts, such as cultural adaptation, expatriate performance, global leadership, intercultural negotiation, and multicultural team processes. Moving beyond past research that tends to focus on the four primary factors of CQ – metacognitive CQ, cognitive CQ, motivational CQ, and behavioral CQ, we introduce an expanded conceptualization of CQ that delineates sub-dimensions for each of the four factors. We briefly review psychometric evidence supporting the proposed second order 11-factor structure and convergent ⁄ discriminant validity of the sub-dimensions. We propose that the next wave of CQ research should be guided by a deeper understanding of each of four factors of CQ.
Ekonomický časopis
Cultural intelligence (CQ) includes cultural knowledge, strategy, drive and the resulting behavior of individuals in intercultural situations. In implementing CQ in enterprises, it is essential to focus on mutual understanding and tolerance, and the development of intercultural skills and competences. The paper analyzes the concept of cultural intelligence, and presents a newly developed tool assessing cultural intelligence in a workplace of enterprises in Slovakia. The main objective of the research was to assess the level of the individual facets of cultural intelligence of employees of enterprises in Slovakia, and on the basis of the results, to propose and algorithm of CQ enhancement in enterprises in Slovakia. The research was conducted in a form of a questionnaire on a sample of 236 respondents. Within the research, it has been found out that the level of cultural intelligence in enterprises in Slovakia is low; therefore, the proposed algorithm of CQ enhancement is substantiated.
Cultural intelligence: A theory-based, short form measure
Journal of International Business Studies, 2015
This article reports the development and validation of a theory-based, short form measure of cultural intelligence (SFCQ). The SFCQ captures the original theoretical intent of a multifaceted culture general form of intelligence that is related to effective intercultural interactions. The validity of the scale is established with 3526 participants in five language groups from around the world. Results provide evidence for construct and criterion-related validity of the measure, and indicate that cultural intelligence is a single latent factor reflected in three intermediate facets. In support of construct validity the measure is modestly related to but distinct from emotional intelligence and personality and correlates positively with several indicators of multicultural experience. With regard to criterion-related validity, it relates as predicted to several dimensions of intercultural effectiveness. Implications for the measurement and understanding of culture and the influence of culture on management practice are discussed.
Cultural Intelligence – An Important Factor for Successful Work Abroad
Globalization impacts working patterns of employees from large and small countries all over the world. More people are starting careers in the global companies, and working in international teams abroad. As a result of these new needs, university curriculums are changing in order to meet expectations and prepare graduates for dealing with different cultures in diverse work spaces. Some schools in the USA even require a semester abroad for program completion.
Exploring the Relationship between Cultural Intelligence (CQ) and Management Competencies (MC)
Sustainability
The aim of this study is to demonstrate the importance of Cultural Intelligence (CQ) in management performance through measurable performance assessment. In an empirical study, “Cultural Intelligence and Management Competencies”, managers provided a self-assessment and their subordinates also reported on their performance. Correlation analysis of the results of this study was used to examine the relationship between managers’ CQ and their Management Competencies. Among the factors examined (CQ, gender, origin, age, work experience, position and education), the level of CQ of managers correlates significantly with their management competencies. Our findings indicate that managers with higher CQ are more effective in their leadership roles, and we conclude that the CQ of leaders contributes to a more positive perception of leadership performance in teams that are characterized by significant cultural diversity.
Cultural Intelligence: A Review and New Research Avenues
International Journal of Management Reviews, 2016
Cultural intelligence (CQ), an individual's capability to function and manage effectively in culturally diverse situations and settings, has become the focus of a vibrant scholarly conversation and a flourishing area of multidisciplinary research. Since the introduction of the concept in 2002, substantial research has been conducted concerning its definition, the validation of its measurement, and the examination of its development and predictive capabilities. The present paper systematically reviews 73 conceptual and empirical articles published on CQ from 2002 to 2015 in management and international business journals as well as in education and psychology. The authors discuss two distinct conceptualizations of CQ, developments within the conceptual research, and opportunities for further theorizing. They also cluster the empirical studies based on how CQ was used and identify patterns, achievements and challenges within the literature. Finally, based on their analysis, they id...
A Literature Review of Cultural Intelligence
Research Review Journals, 2018
Organizations are getting transformed into international organizations due to developments taking place in the area of leadership, technology, business models and the composition of the workforce. Cultural Intelligence has become the key driver to understand, adapt and perform in an international arena. Cultural intelligence gives an insight on understanding why some of the individuals are able to cope and succeed in a diverse environment than others. There are various studies been undertaken to know the unprecedented impact of CQ on the global organizations. This paper aims to provide an extensive review of the literature on CQ. For a better understanding, the review has been divided into two sections based on two approaches i.e. definition and variables. Further the division into two sections(definition and variables undertaken) has helped to magnify the growing importance of the concept of CQ. In the first section a snapshot of existing literature covering various definitions related to CQ and its dimensions has been dealt with. Second section discusses the variables chosen by various scholars to study CQ along with the methodology adopted to analyze the relationship of CQ with other constructs.