The construction briefing process ; evaluating the influence of personality traits on the performance of the consultant project manager (original) (raw)

THE CONSTRUCTION BRIEFING PROCESS: EVALUATING THE INFLUENCE OF PERSONALITY TRAITS ON THE PERFORMANCE OF THE CONSULTANT PROJECT MANAGER By

2011

any of the information contained in it must acknowledge this thesis as the source of the quotation or information ii The briefing process is critical for achieving project success and client satisfaction. It typically involves the consultant project manager co-ordinating the efforts of the demand and supply side stakeholders at the conceptual stage of a project, to identify and define the client requirements. The importance of such early intervention has been highlighted by public sector agencies and professional bodies, leading to the publication of numerous guidance notes and best practice manuals for briefing. Despite such extensive guidance literatures and efforts research shows that current briefing practice is inadequate and a weakness in the construction process. Broadly, the briefing process involves consultant project managers from different background and personality traits. Personality traits are thought of as a pervasive style of thinking, feeling and behaving. The liter...

Important client attributes that influence project success: A focus on the briefing process

2011

This paper examines the briefing process of construction projects where the two fundamental requisites are identification of clients' requirements and translating them into building form. The attributes of the client as the key project participant during briefing is vital to ensure the preparation of accurate briefs. The client attributes investigated were categorized into three; the quality of the client representatives, brief management efforts and commitment of client organization. The influence of client attributes on the level of project success was analyzed. It is concluded that strong leadership, knowledge on both organization mission and construction process and commitment are the essential client qualities for ensuring effective briefing as well as project success.

The influence of client attributes on project success: a focus on the briefing stage

2008

This paper examines the briefing process of construction projects where the two fundamental requisites are identification of clients' requirements and translating them into building form. The attributes of the client as the key project participant during briefing is vital to ensure the preparation of accurate briefs. The client attributes investigated were categorized into three; the quality of the client representatives, brief management efforts and commitment of client organization. The influence of client attributes on the level of project success was analyzed. It is concluded that strong leadership, knowledge on both organization mission and construction process and commitment are the essential client qualities for ensuring effective briefing as well as project success.

Profiling the Modern Project Manager

Civil engineering projects include several uncertainties and risks, due to the special characteristics of construction industry. Time and cost are two crucial parameters that could potentially lead to successful and conforming to regulations production of projects. In this highly competitive environment, the tasks performed by a project manager are of special importance to the well-being and economic prosperity of construction companies. This paper is trying to examine and create a desired profile of the person, who is responsible for managing a construction project. Firstly, there is an effort to review all the tasks that a manager is involved in. Performance and efficiency of each task is related to a number of characteristics attributed to the personality and cognitive skills of the manager. This study investigates the implementation of selected psychological instruments and inventories to a number of professional project managers. Furthermore, this study highlights the importance of psychological assessments in facilitating the procedure of selecting the appropriate person for a highly demanding managing position in a construction company and delineates many of the required characteristics that constitute the profile of the successful project manager.

A Comparison of the Behavioral Competencies of Client-Focused and Production-Focused Project Managers in the Construction Sector

Project Management Journal, 2005

The importance of evaluating behaviors as an underpinning component of the project management body of knowledge is widely recognized. This paper reports on research that evaluated the behaviors of two functionally disparate sets of project managers operating within the construction industry. The first comprised those with overall responsibility for the on-site production function (the management contractor), while the second comprised client project managers overseeing project activities on behalf of the procuring organization (client's project managers). The behavioral competencies of both groups were evaluated using the established McBer methodology (cf. Spencer & Spencer, 1993), in which managerial characteristics are measured using behavioral event interviews. A total of 40 superior performing project managers were behaviorally profiled. The findings reveal 11 behaviors that are generic in nature and underpin effectiveness in the project management role, with one additional ...

Personality traits of project managers: differences in knowledge, experience, and business sector

2019

This study aims to verify if there is any difference in the personality traits of Project Managers with different professional backgrounds – training, experience, and business sector (public or private). Using as theoretical basis the Big Five personality traits, this research was conducted with 244 Project Managers who work in Brazil. The results of tests of mean differences between groups showed that Project Managers with more experience have the trait agreeableness more pronounced than managers with less experience, while Project Managers with more schooling have a higher Conscientiousness, Openness to Experience, and Emotional Stability than Managers with less schooling. Project Managers who work in the public and private sectors showed different personality traits between themselves, and only for agreeableness no significant difference was found. These findings may contribute to the targeting of selection and training policies and the development of interpersonal and technical ...

Comparative Study of the Variables in Construction Project Briefing/Architectural Programming

Journal of Construction Engineering and Management, 2008

Briefing is the process by which client requirements are identified, clarified and articulated in the early design stage of construction projects. It is crucial to the successful delivery of construction projects. Considerable research has been conducted in briefing during the past two decades. However, current briefing practices are considered inadequate by many researchers and little research has been done in sufficient depth to explore briefing variables in the construction industry. This paper introduces a comprehensive framework of the variables that have an impact on construction project briefing. A questionnaire survey was conducted to validate these variables among project managers and architects in Hong Kong, the UK and the USA. The results indicated that while there were no significant differences between the samples in the UK and the USA on the variables for construction project briefing, the views of the samples in Hong Kong deviated from the two Western countries. The Western professionals have more positive answers to most of the statements in the questionnaire. The findings have significant implications for industry practitioners to produce their guidelines for the briefing process and for the authors to draft a "how-to" briefing guide for construction projects.

Investigation of Critical Success Factors in Construction Project Briefing by Way of Content Analysis

Journal of Construction Engineering and Management, 2006

Construction project briefing is a complex and dynamic process which involves identifying and conveying clients' actual needs and requirements accurately to the project team. The briefing process is critical to the successful delivery of a construction project and there are many limitations inhibiting its effectiveness. A study of factors which could contribute to a successful briefing (in this study referred to as critical success factors, CSFs) will enable special attention to be paid to those areas which could improve its performance. The objectives of this study are to identify, categorise and prioritise a general set of critical success factors for construction project briefing. This study is intended to complement the existing but limited research into the identification of such factors and to serve as a stepping stone to the identification and establishment of yardsticks which could be used by construction practitioners on all projects in future. A questionnaire was used to collect opinions from experienced construction practitioners. Thirty-seven factors were identified and coded, and the content analysis yielded five major categories. They include project-related factors, human-related factors, process-related factors, inputrelated factors and output-related factors. Thirty-six percent of respondents identified 'open and effective communication' as the most frequently mentioned factor critical to briefing. Other important factors, in descending order of importance, include such as 'clear and precise briefing documents,' 'clear intention and objectives of client' and 'clear project goal and objectives'. This set of critical success factors can serve as a checklist for practitioners when conducting a briefing in their construction projects. The results of the questionnaire survey generally in line with the findings of a validation exercise by focus group meeting.

An empirical study of the variables affecting construction project briefing/architectural programming

International Journal of Project Management, 2007

Briefing is the process of identifying and articulating client requirements in the early design process of a construction project. It is crucial to the success of construction projects. The importance of effective briefing has been emphasised in many research studies during the past two decades. However, many problems still exist in current briefing practice. The inadequacy of briefing may be attributed to the lack of a comprehensive framework for identifying the requirements of clients. A more holistic approach to tackle the problems is required. The objective of this paper is to develop and validate a theoretical framework for construction project briefing. A questionnaire survey was conducted to investigate the significance of 13 variables identified in the research study and their related attributes to the briefing process. The survey results indicate that all these 13 variables which have an impact on the briefing process are significant. Major findings regarding the elements of briefing is that the client should determine the time at which the brief becomes fixed and secondly the brief should be fixed before detail design commences. Significant variables and attributes will be considered and used in drafting a comprehensive and practical framework for systematic identification and representation of client requirements in the briefing process.