Employee engagement as an innovative tool for achieving success: An empirical study (original) (raw)

2012, Excel International Journal of Multidisciplinary Management Studies

Employee Engagement has gained considerable popularity in the past 20 years and has become more important issue in globalized scenario. Due to increased competition and complexities, there is growing evidence of disengagement primarily as a result of layoffs and minimal pay increase. The previous studies show that there is a deeper, more fundamental issue that sits at the heart of the problem, an issue that has nothing to do with a general lack of knowledge or understanding, but is concerned with the increasing misalignment between organizational and individual aspirations. A growing number of organizations in service sector see engagement as the outcome of a healthy psychological contract and how engaged an individual is with their job. The present paper is devoted to examine the level of Employee Engagement in IT (Service) industry and to identify the most important factor for engagement. The research design is exploratory cum descriptive. The data is collected through questionnaire and the random sampling is being used. The results show that working environment scores the highest, is the most important factor for enhancing the employee engagement. Also the paper focuses on how employee engagement can be used as an an antecedent of organisation success.

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