CRITICAL HCI RESEARCH – A RESEARCH POSITION PROPOSAL (original) (raw)
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Everyday Aesthetics and Design of Information Technology
… of the Fifth European Academy of Design …, 2003
In an age very much characterized by information technology there is a growing need understanding the ways in which information technology change and affect human lives. With respects to the great efforts made to integrate information technology by design into social contexts we regard it as necessary and important to take a closer look at the preconditions, problems and significance that information technology creates in the experiences in people's everyday lives. We believe a deeper understanding of the everyday aesthetics of information technology to be vital for the challenge most designer face today, i.e., to design people's everyday experience largely made up by information technology in composition with other designed artifacts that constitutes our everyday environment. In the article we argue that the traditional focus on the functionality, user-friendliness, usability, etc. of the separable individual artifact does not fully capture the richness and influence the information technology artifacts have on people's experience of reality. These approaches all have their benefits but their focus is too narrow. To fully understand the impact of new designs there is a need of capturing the wholeness in how people experience artifacts in their realities. To make the case, we discuss two concepts: the device paradigm and the digital transformation. As a result we present the notion of aesthetic experience as a foundation for a new approach to understand people's lifeworld in relation to technological artifacts. We conclude by arguing that such an approach can in the hands of a designer be of help in dealing with the design of people's everyday lifeworlds.
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In this paper, we discuss an empirical example of the everyday aesthetics of engagement with information systems work practices. Drawing on an ethnographic study, we suggest that the information systems phenomena can be seen as a form of artwork in the practices of a new generation of IT professionals. Using the aesthetic ontology of art, an artwork is conceptualised as something that manifests, articulates, and reconfigures the human practices in a digital society. This paper is intended as an empirical contribution towards advancing the discussion of the aesthetics of engagement in the information systems literature.
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This version of the article has been accepted for publication and undergone full peer review but has not been through the copyediting, typesetting, pagination and proofreading process, which may lead to differences between this version and the publisher's final version AKA Version of Record.
Information Technology and the Good Life
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The ongoing development of information technology creates new and immensely complex environments. Our lifeworld is drastically influenced by these developments. The way information technology is intertwined in our daily life raises new issues concerning the possibility of understanding these new configurations. This paper is about the ways in which IS research can contribute to a deeper understanding of technology and the ongoing transformations of our lifeworld. As such, the paper is a conceptual exploration driven by a sincere and authentic desire to make a real difference in the way research on how technology influences our society is carried out. The article is based on the assumption that there are some foundational decisions forming research: the question of methodology, the question of object of study, and, most importantly, the question of being in service. In the paper we explore and propose a research position by taking a critical stance against unreflective acceptance of information technology and instead acknowledge people's lifeworld as a core focus of inquiry. The position is also framed around an empirical and theoretical understanding of the evolving technology that we label the digital transformation in which an appreciation of aesthetic experience is regarded to be a focal methodological concept.
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The age of mechanical reproduction had profound effects on the creation, distribution, and perception of art and other cultural forms (Benjamin, 1992). As the age of digital reproduction progresses, change is becoming equally, if not more, radical. The speed and scale of technological development presents a series of complex challenges for research. This has become evident in human-computer interaction (HCI), a field of study that emerged from “man–machine studies”(Dix, Finlay, Abowd, & Beale, 1998).
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This research examines a new design philosophy of HCI in the collaborative action-based context interdependent perspective. To frame a new perspective of design philosophy of interactive technologies, the study proposes "We" human-and-technology as a response for alternative perspectives of reference in interactive systems design and alternative ways of understanding the relationships and collaborative actions between humans and new digital technologies. It argues the problem of knowledge provoked by the collaborative action of "We" human-and-technology, through three keys: reflecting, performing, and invaginating. Its aim is to reveal that HCI design practices establish a new knowledge beyond the logic of opposition reinforcing the mutual degradation between technology and human, thought and action, subject and object.
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This thesis is a collection of four published articles that describe a selected set of steps of the evolution of a research agenda and activity regarding Digitalization and the Design of Everyday Life – from an early manifesto that describes the issue space, through two conference papers that discuss concepts that have been developed to facilitate research and analysis, to finally a journal article that discusses a more specific research finding. The articles deal with topics such as the impact of digitalization on everyday life and the field of design; the need to consider a wider idea of design; the role of designers in this development; the idea of people as designers of their own practices; the way how our artifacts and practices form design ecosystems; and discusses concepts such as the personal digital ecosystem, design toolkit, design platform and design space. The final article is related to the idea of supporting users as innovators within organized settings, and examines c...
Reflective HCI: Towards a critical technical practice
CHI'04 extended abstracts …, 2004
HCI is increasingly a focus of interdisciplinary interest, enriched by investigations not only from traditional perspectives such as computer science and cognitive psychology, but also alternative views grounded in social science, design, literary theory, cultural studies, critical theory, and phenomenology. These new perspectives have broadened our view of what HCI might be, as a discipline; perhaps more significantly, they have also broadened our perspectives on how it should be practiced. In particular, influences from domains such as ...