Smart Work: Blurring Work/Nonwork Boundaries and its Consequences (original) (raw)

Abstract

The interests in alternative office systems and solutions (called smart work in Korea) are growing. With the lens of boundary theory, this paper tries to understand the nature of work/nonwork boundaries which smart work will be expected to blur. Boundary theory provides permeability, boundary strength, and interference as its key concepts and an empirical study is performed about the individual perception on those concepts. The result of the survey from telecommuters and/or smart work center users at the Company K shows that they perceive work/nonwork permeability, boundary strength, and interference are asymmetric. The result suggests that asymmetric nature of the work/nonwork boundaries should be taken into account when alternative office systems are brought into use.

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