A foundation for the study of behavior change support systems (original) (raw)
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This paper discusses early digital interventions and evolvement of persuasive technologies sometimes termed as behavior change technologies. In addition, it builds upon the conceptual behavior change support system (BCSSs) as an idyllic platform for developing effective persuasive technologies aimed to promote behavior change in a wide array of issues from everyday life. Background. The research field of persuasive technologies has gained significant momentum over recent years with encouraging results. Yet, a key weakness with prevalent persuasive technologies is their focus on singular problem domains and lack of enduring support for users resulting in high drop out rates.
Persuasive technology for human well-being: setting the scene
Lecture Notes in Computer Science, 2006
In a field study we compared usage and acceptance of a mobile lifestyle coaching application with a traditional web application. The participants (N=40) documented health behaviour (activity and healthy nutrition) daily, trying to reach a defined goal. In addition, health questionnaires and social facilitation features were provided to enhance motivation. Acceptance of the system was high in both groups. The mobile application was perceived as being more attractive and fun to use. Analysis of the usage patterns showed significant differences between the mobile and the web-based application. There was no significant difference between the two groups in terms of task compliance and health behaviour. The effectiveness of mobility and social facilitation was confounded by other variables, e.g. gender and age. Initial motivation for lifestyle change was related to the overall compliance and goal achievement of the participant. Implications show ways to strengthen the persuasiveness of health applications on mobile devices.
Factors affecting perceived persuasiveness of a behavior change support system
Despite the popularity of the technology acceptance and adoption studies, adoption of persuasive systems has not been investigated from a theoretical perspective. In the present study, we put forward a novel approach for investigating behavior change support systems (BCSS) through a theoretical model. We constructed and tested (two measurement points; 172 subjects) a model predicting perceived persuasiveness and actual usage of a behavior change support system. Results from a rigorous PLS-SEM analysis support most of our hypotheses about factors affecting persuasiveness and actual usage. The proffered model can be considered as a meta-model, i.e. it may be utilized in a multitude of domains, such as health behaviors (as in the present study), safety and education. The present study extends the extant (rather limited) body of knowledge regarding the factors contributing to engagement with behavior change support systems.
Persuasive Technology (PT) is an emerging, interdisciplinary research field, focusing on the design, development and evaluation of technologies aimed at creating awareness and inducing behavior change with the ultimate goal to increase wellbeing and quality of life. Academic researchers, designers, and practitioners from the social sciences and technological disciplines, as well as from the fields of health, healthcare, safety, sustainability, and ICT have developed this field in the preceding years, giving rise to a community which aims to 'persuade' people into adopting healthier lifestyles, behave more safely, and reduce consumption of renewable resources, to name a few examples. The 'technology' component in PT reflects usage of, amongst others, big data analytics, sensor technology for monitoring, personalized feedback and coaching, mHealth, data visualization techniques, serious gaming, and social media. Columbus, Copenhagen, Claremont, Oulu, Palo Alto, and Eindhoven, this time the picturesque city of Amsterdam was the place to be. For this conference, the special theme was "smart monitoring and persuasive coaching; building bridges between persuasion and personalized healthcare via real-time data collection and smart, empathic, user-adaptive engaging technology". Although still emerging and expanding (in parallel with the latest and upcoming technological developments and the opportunities they provide for managing behavior change), we feel that the field of Persuasive Technology is reaching maturity as indicated by the continuing increase in papers submitted to PT conferences along the years, a trend we believe will persist in the years to come as opportunities for technology-induced behavior change will steadily (or perhaps rather 'exponentially') continue to grow. Importantly however, our community is not defined and shaped merely from a technological point of view. That is, throughout the years, equal emphasis has been placed on gathering insights and a deeper understanding of the user involved and his or her needs, skills, and (cognitive) capabilities. Obviously, this is for a good reason, as any attempt at behavior change should be driven by a comprehensive understanding of the goals and needs of the people involved. From our point of view, a contribution to our field should thus have both technology and people at its core, something which is also reflected by the University of Twente's 'HI TECH, HUMAN TOUCH' philosophy. Taking note of these 'requirements', we are proud to say that the contributions to this conference (comprising papers, posters, demos, workshops, and contributions to symposia and doctoral colloquia) deliver and live up to the promise of connecting people and technology in order to enhance the quality of our life. In this volume of adjunct proceedings, we present the posters abstracts, demos, symposia, doctoral consortium papers, workshop proposals, and tutorial contributions. Ranging from linkages between gamification and heathy habits, design strategies for creating awareness and persistence, to big data analytics aimed at uncovering 'hidden' behavior patterns, the work presented here will inspire, educate, and motivate its reader and attract new contributors to our field. After all, in a world where augmented reality, the internet of things, and robotics have just seen the light of day, certainly the best is yet to come. We would like to thank all authors for their high-quality contributions which not only provide a comprehensive overview of our discipline and its landmarks so far, but also provide a sketch of the shape of things to come. Just as our discipline involves a dialogue between people and technology, the contributions you will find here involve a dialogue between authors and reviewers. Thanks to all reviewers for their valuable feedback, ideas and suggestions. Finally, thanks to our colleagues and students involved in the overall organization, the workshops, tutorials, doctoral consortium, posters, demos, symposia, and the conference itself. None of this would have been possible without your support, trust and dedication.
Persuasive Technologies - Making a difference together
2018
This workshop will discuss the research efforts that are being made aimed at changing human behavior and attitude. It will engage the persuasive technology community to jointly look at where do we stand and where do we want to go with the field. In 2018, it will be fifteen years since the seminal book on persuasive technology was published. Since then, already twelve annual conferences have been held on the topic. At the same time, not all expectations have been met over the last decade. Therefore, our community needs to come together and discuss ways for natural expansion and strategic growth. We need acknowledge weaknesses in the area of behavior change interventions and seek for ways to overcome them. This workshop will help facilitating discourses around human behavior, behavior change, persuasive technology, persuasive design, design with intent, personalized persuasion, health behavior change systems, socially influencing systems, user experience design for behavior change, pe...
Healthy Living with Persuasive Technologies: Framework, Issues, and Challenges
Journal of the American Medical Informatics Association, 2009
A b s t r a c t While our Y2K worries about old computers "retiring" at midnight captured the television and news media attention, a more significant "old age" phenomenon snuck onto the scene with hardly a headline: the dawn of the age of the aged. 1 The over burdened health care system will face a worldwide wave of retirees who will live longer, cost more to treat, and demand new goods and services to help them stay healthy, active, and independent. Research in persuasive technologies and the associated usage of a computing system, device, or application intentionally designed to change a person's attitude or behavior in a predetermined way is showing the potential to assist in improving healthy living, reduce the costs on the health care system, and allow the aged to maintain a more independent life. This article gives a deeper insight into the evolution of persuasive technologies and presents a framework that can guide a researcher or practitioner in comprehending more effectively the work being done in this novel research field. It also provides categories of domains within health care in which these technologies are used and surveys exemplars from published literature. The article's goal is to provide greater understanding by addressing the challenges that lie ahead for all key stakeholders that design and/or use persuasive technologies in health care.
Enhancing Persuasive Features of Behaviour Change Support Systems: The Role of U-FADE
2015
The introduction of Behaviour Change Support Systems (BCSS) has enhanced the ability of utilizing computing technology and information systems for changing or altering human behaviour or attitude. Yet, some existing BCSS applications are faced with limitations that impede their effective use because they become obsolete as user needs change during it use. The Unified Framework for Analysing, Designing and Evaluating persuasive systems (U- FADE), has been introduced to address these limitations. However, the framework has not been applied in the development of any BCSS application. This research evaluates the U-FADE by applying its design principles to an existing weight management application (ObiMo Pet). Our findings support claims that U-FADE is capable of facilitating BCSS development. It was also observed that by applying the framework, extra system features are identified which may possibly enhance the persuasiveness of the application.
Persuasive Technology: Making a Difference Together
2018
This workshop will discuss the research efforts that are being made aimed at changing human behavior and attitude. It will engage the persuasive technology community to jointly look at where do we stand and where do we want to go with the field. In 2018, it will be fifteen years since the seminal book on persuasive technology was published. Since then, already twelve annual conferences have been held on the topic. At the same time, not all expectations have been met over the last decade. Therefore, our community needs to come together and discuss ways for natural expansion and strategic growth. We need acknowledge weaknesses in the area of behavior change interventions and seek for ways to overcome them. This workshop will help facilitating discourses around human behavior, behavior change, persuasive technology, persuasive design , design with intent, personalized persuasion, health behavior change systems , socially influencing systems, user experience design for behavior change, persuasive cities, computer-supported influence, persuasive backfiring, dark patterns , and more. The workshop will discuss open questions, promote a healthy debate amongst academics, create strategic directions, and unify us around the essentials for advancing our community in a fundamentally fresh and novel way.
Proceedings of the 9th International Conference on Pervasive Computing Technologies for Healthcare, 2015
Despite its acknowledged benefits for health promotion, the full potential of persuasive technology is not (yet) reached in regard to usability, effectiveness, and reproducibility. It often lacks an effective combination of technical features and behavior change strategies. This paper presents a multidisciplinary approach, addressing both aspects. It builds on the frameworks of situated Cognitive Engineering and Intervention Mapping. The approach generates building blocks from theory originating from different relevant disciplines; it specifies change objectives and requirements, described in the context of use, for intervention (strategy) and interaction (technology); it evaluates process, effect and impact, whereby claims on interaction and intervention are validated. To cope with language barriers between developers from different disciplines, the approach is presented as a guideline, illustrated with a case study. This approach is expected to contribute to a sound design rationale, a broad reach and ongoing use of the technology, and larger results in regard to health promotion.