How Consumers Trade Off Behavioural Costs and Benefits (original) (raw)

Multiple Applications, Competing Mechanisms, and Market Power

Social Science Research Network, 2019

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A means-end chain approach to consumer goal structures

International Journal of Research in Marketing, 1995

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An Introduction to the Special Issue on “Behavioural Economics, Consumer Policy, and Consumer Law”

Journal of Consumer Policy, 2011

European consumer policy-coupled with the European Economic Constitution and European consumer law-is based on an assumption of rational-acting consumers and suppliers and is deeply rooted in the information paradigm. The information paradigm indicates that asymmetric information can be an impediment to welfare-enhancing consumer decision making. To improve the position of the consumer in markets, regulated information on products and services as well as on rights and remedies are seen as the key devices of consumer policy. The information paradigm suggests that there are consumers who are able, willing, and competent to deal with information provided, to read different languages, to take informed rational decisions and to enforce their information-based rights. Consumers are mostly regarded as individuals. The collective dimension of consumer law and consumer policy is largely set aside. The philosophy behind this is that of Hammurabi, i.e., it suffices to write down the law and to make sure that the consumer knows the law in order to guarantee that one's rights are taken seriously. However, as the recent "Consumer Market Scoreboard" (European Union 2011) has shown, while about three quarters of the respondents believe that consumer organizations are protecting their rights, only 13% of consumers say that they actually make use of their consumer rights on the individual level. Of those, only about half are satisfied with the results of their complaints. As the scoreboard rightly states (ibid), poor complaint handling by companies is both a source of harm to consumers and a missed opportunity to reinforce consumer loyalty. The current information paradigm is a normative paradigm. It builds on a specific assumption of human behaviour and on a legal system which is designed to enforce this

An economic model of fair use: Comment

Information Economics and Policy, 2008

This article was published in an Elsevier journal. The attached copy is furnished to the author for non-commercial research and education use, including for instruction at the author's institution, sharing with colleagues and providing to institution administration. Other uses, including reproduction and distribution, or selling or licensing copies, or posting to personal, institutional or third party websites are prohibited. In most cases authors are permitted to post their version of the article (e.g. in Word or Tex form) to their personal website or institutional repository. Authors requiring further information regarding Elsevier's archiving and manuscript policies are encouraged to visit: http://www.elsevier.com/copyright

Copyright and Access to Information in the Digital Environment : Introduzione e Conclusioni

2000

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Rational Choice and the Relevance of Irrelevant

2016

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A little good is good enough: Ethical consumption, cheap excuses, and moral self-licensing

PLOS ONE, 2020

Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. Terms of use: Documents in EconStor may be saved and copied for your personal and scholarly purposes. You are not to copy documents for public or commercial purposes, to exhibit the documents publicly, to make them publicly available on the internet, or to distribute or otherwise use the documents in public. If the documents have been made available under an Open Content Licence (especially Creative Commons Licences), you may exercise further usage rights as specified in the indicated licence.

Privacy concerns and online purchasing behaviour: Towards an integrated model

European Research on Management and Business Economics, 2016

Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. Terms of use: Documents in EconStor may be saved and copied for your personal and scholarly purposes. You are not to copy documents for public or commercial purposes, to exhibit the documents publicly, to make them publicly available on the internet, or to distribute or otherwise use the documents in public.

"Beat-or-Pay " Advertisements as Facilitating Devices

1990

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The kub's experience with electronic subscriptions

Library Acquisitions: Practice & Theory, 1997

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