The Implementation of Civil Service Reforms in Ethiopia: The Woreda-Net as a Sole Promoter to Implement Civil Service Reform of Tigray National Regional State (original) (raw)

The Woreda-Net as a Sole Promoter to Implement Civil Service Reform in Ethiopia: The Case of Tigray National Regional State

Civil and Environmental Research ISSN 2224-607X (Paper) ISSN 2225-0565 (Online) Vol.4, No.7, 2014 The Implementation of Civil Service Reforms in Ethiopia: TheWoreda-Net as a Sole Promoter to Implement Civil Service Reform The Case of Tigray National Regional State Gebre Miruts (Corresponding Author) Ethiopian Civil Service University lewama10@gmail.com Melesse Asfaw,Ph.D, PMP Ethiopian Civil Service University drmelesse@gmail.com ABSTRACT The initiative to reform the Ethiopian civil service accounts more than a century old which dates back to the Menelik II Era 1907. However, it was consolidated after the end of the Socialist Era since the early 1990s. The current Ethiopian government has conducted a continuous reform to restructure the civil service system objectively to introduce the multi-party democracy and market-driven economy. In contemporary CSR, like the other African governments, the Ethiopian government is trying to link the dynamics of ICT as a sole promoter to implement the CSRs and to provide quality service. However, it is evidenced that the implementation of CSR in Ethiopia in general and that of Tigray’s in particular has poorly supported by ICT. Therefore, the objective of this article was to ascertain the implementation of CSR in Tigray national regional state with particular reference to the Woreda-Net as a sole promoter to implement CSR. To ascertain how the Woreda-Net was used as a sole promoter to implement the CSR and the provision of quality service in Tigray, pertinent data was gathered both from primary andsecondary sources. Finally, the problems that inhibit the Woreda-Net to function as a sole promoter of CSR implementation were recognized and the discussion was concluded with, though, the regional government tried to narrow the gap between the urban and the remote rural areas by using ICT expansion, the ICT centers /Woreda-Nets were not centers of civil servants training to scale-up the civil servants skill to utilize computer technology which helps them to implement the CSR.

A Critical Analysis of Civil Service Reform Program in Ethiopia

Public Policy and Administration Research, 2019

The purpose of this study is to critically analyze the civil service program of Ethiopia with special emphasis on challenges and major achievements. In order to gather relevant data Secondary data were used as a main source of data. The secondary data includes; report, manuals, internal publications, journals and books. Studies conducted in CSRP indicated that some of the reform successes registered in some selected organizations was attributed to the competence and dedication of their leadership. However, many of the organization leaders in the civil service were believed to have blurred view about the mission and goal of CSRP. The study recommended that Ministry of Civil Service should make the reform internally identified and home grown to take the advantage from the implementation of the program.

A Study of the Civil Service Reform in Adama City Administration: Regional State of Oromia- Ethiopia

2011

This study attempts to explain the civil service reform in the delivery of public services which is implemented in Adama city administration. It aims at assessing whether the reform achieved the intended objectives about efficiency and effectives in the delivery of services, to render better quality services and be accountable for its failure, to produce committed citizens, and to bring attitudinal change towards public service delivery. To this end, the study starts by explaining the overall move for reform globally and then narrows its scope. It also deals with assessing the factors that led to the achievement or failure of the process in Adama city administration. The study presents data collected from the field using a qualitative and quantitative approach. The instruments used to gather the data are questionnaires, interviews, observation and documents. However, the data collected draws a complex picture. It indicates that some reform measures are successful while others unsucc...

The Promise for Civil Service De-Politicization in Ethiopia: The Case of Tigray National Regional State

ABSTRACT Historically, the origin of the ‘modern’ civil service in Ethiopia dates back to the Menelik II Era 1907. Though, historically the initiative to CSR in Ethiopia dates back to the Menelik II Era, it was few years after the downfall of the military government that the current Ethiopian government has conducted a continuous reform since the early 1990s to restructure the civil service system with the intention of instituting multi-party democracy and market driven economy. It was with this intention that autonomous civil service institutions were established and the civil servant was begun to serve with merit principles. It is believed that successful merit based HRM is the cornerstone in building government institutions to implement public policies and strategies, which in turn can have a direct impact on the development performance of the country. However, some empirical studies indicate that the promise to have a neutral policy implementer civil service is inhibited by politicization of the civil service among other things.Therefore, the objective of this article was to examine the promise for practicing civil service depoliticization during the implementation of the CSR in Tigray. To describe the level of de-politicization in practice based on the promised merit principles, relevant data was collected both from primary and secondary sources. Finally, the factors that impede de-politicization of the civil service were identified and the discussion was concluded that regardless of the institutional framework in place, the promise to make the civil service a neutral policy implementer in Tigray region was highly inhibited by unnecessary political interference, poor separation of power, poor accountability system, ill networking in the civil service and poor over sighting from above.

Building Civil Service Capacity in Ethiopia: The Case of Tigray Regional State

ABSTRACT In the contemporary world today, building the capacity of civil service organizations has got a notable recognition from policymakers, reformers and international development agencies. It rests on the principle that investing in human and social capital enables public servants to develop the capacities needed to thrive and to play an autonomous role in developing and renewing their communities. Both concepts and practices have evolved in the development communities, ranging from the institution-building to human resource development and then to capacity development/knowledge networks via reforming government Bureaucracies. It was with this intention that, the Ethiopian government reformed its civil service. It is also believed that, a successful civil service capacity building program is the keystone of government institutions to implement public policies and strategies. This in turn have a direct impact on the development performance of the nation. However, some empirical evidence indicates that, the civil service capacity building program in Ethiopia is inhibited by many administrative procedures. Therefore, the objective of this journal article was to examine the challenges of civil service capacity building programs. For this reason, the relevant data was collected both from primary and secondary data sources. Finally, the factors that impede the implementation of civil service capacity building were identified and the discussion was concluded that regardless of the institutional framework in-place and continual human resource development, the application of relevant training was highly inhibited by lack of skill gap analysis before training was provided for the civil servants of the study area.

An Assessment of Information and Communication Technology (ICT) Utilization Status in Sustaining Public Sector Reforms in Oromia Regional State, Ethiopia

The study investigated information and communication technology (ICT) accessibility and utilization of regional bureaus for sustaining public sector reform programs in Oromia Regional State. To examine the status of Information and Communication Technology (ICT) utilization to modernize the civil service, and sustain the reforms currently being implemented, the relevant data were collected both from primary and secondary sources. Instruments such as survey questionnaires, interviews and focus group discussions (FGDs) were used to gather data for this study. The study sampled 160 public sector employees in selected regional sectors in Oromia regional state. Besides, interviews and FGDs were conducted with officials, employees and ICT officers in the sectors, and policy documents, reports, and relevant secondary sources were also reviewed. The collected data were analyzed using the descriptive statistics, while Chi square-test was used to test the association between different variables at 0.05 level of significance. The findings revealed that at regional/bureau level, more than shortage of ICT facilities, mismanagement of resources is found to be critical problem; the process of implementing the ICT in the region is negatively affected by shortage of technical experts, lack of access to and the skill to use the technology, lack of understanding the technical contribution of this technology by leadership from top down to the lower level managers, high turnover and mismanagement of IT professionals, misunderstanding or communication barrier between ICT professionals and the sector leaders, and weak professional ICT support for employees on how to effectively utilize ICTs, were the challenges identified by the study. The reform programs such as BPR and BSC which are currently being implemented in the region are not also properly supported by IT. Attention for ICT offices/processes on the part of organizational leaders, improving employees’ support on how to apply ICT on the part of IT officers, and designing mechanisms to reduce turnover of the ICT officers on the part of the government are among the recommendations of the study. Keywords: ICT, public sector reform, utilization, accessibility, implementation, New Public Management

Civil Service Reform and Leadership Role in Ethiopia: The Case of Tigray Regional State

ABSTRACT This study was about the civil service leadership role to implement civil service reform in Tigray Region. In Ethiopia, civil service leaders are required to contribute towards the development of public sectors. To this regard, the district level decentralization in Ethiopia let civil service leaders to provide high quality public services and to ensure freedom of choice and customer participation since early 1991.The 1990s was the period of change in government from Central Planning to Federal System. It was during this time that the government has tried to restructure the civil service system as a structural adjustment with federal outlook. Not only theoretically but also in practical discipline, civil service leaders have the responsibility to implement effectively government policies and strategies. It was with this intention that, the autonomous Ethiopia civil service institutions in general and that of Tigray region’s in particular were established and the civil service leaders were begun to operate independently the civil service organizations. It is believed that, a successful leadership is the cornerstone of government institutions to implement public policy which intern can have a direct impact on the development performance of a nation. However, some empirical evidence indicates that, the civil service leadership approach is inhibited by many administrative bureaucracies. Therefore, the objective of this journal article was to examine leadership role in implementing civil service reform in Ethiopia: the case of Tigray regional state. To examine the leadership role, the relevant data was collected both from primary and secondary data sources. Finally, the factors that impede the role of leadership to implement the civil service reform were identified and the discussion was concluded that regardless of the institutional framework in-place, the civil service leaders were ineffective and were not played their role effectively as a result of the inadequate appointment of civil service officials and process owners.

Assessment of Challenges of Implementing Civil Service Reforms: BPR and BSC in Focus, in Arsi Zone, At Asella, Ethiopia

2016

The study was conducted on challenges of implementing Civil Service Reforms: BPR and BSC in focus, in Arsi Zone, at Asella. The researcher employed mixed type of research to achieve intended objective of study. The researcher used multi-stage sampling technique to select required sample. The data was gathered through questionnaires and collected data were summarized and analyzed using frequency, percentage and presented by using table. In addition, Chi-square test used to see significance of collected data. The finding of study shows misunderstanding of reforms concept, lack of adequate training which equip employees with new process, hiring inexperience consultants, lack of competent and skilled workers, poor communication and lack of top commitment were identified as major challenges reforms implementation. In addition to above, the study put the following pitfalls: failing to provide clear information on objective of reforms, lack of clear performance management criteria and lack...