Impact of Covid-19 on Digital Payment System: With Special Reference to Women Customers of Mangalore City (original) (raw)

COMPARATIVE ANALYSIS ON IMPACT OF COVID-19 ON DIGITAL PAYMENTS SYSTEM

International Journal of Exclusive Management Research, 2023

This research paper is all about the online payment application in India with reference to all Digital payments. It entails the impact and importance of online payment applications on consumers with respect to covid-19. This paper show casts advantages and disadvantages of Digital Payments. Cashless transactions like transactions through e-wallets, have various benefits like reduction in black money, reduction in crime rates, helps in improving economic growth of the country, helps in fighting against terrorism, attract more foreign investors, but this also comes with various disadvantages like the major issue at the moment is the security of the transactions and the services offered in these online payment applications. This paper studies the impact of online payment applications on consumers whether consumer are satisfied using online payment application or not.

A Study on usage of digital payment system during covid 19

The paper attempts to study about usage of digital payment system during covid 19 and analyze the factors influencing use of digital payment during this pandemic. According to the changing environment, trend and time, people have started using digital payments during the virus spread, and the majority continue to use it even after the virus is controlled. Digital payment System has played a major role in maintaining social distance and avoiding physical contacts.

Impact of consumer perception towards the usage of digital payment during Covid-19 Pandemic

India is preeminent on the avenue of a digital revolution like the rest of the world. There are various heterogeneous elements arousing the consumer to use the digital payment such as a rise in disposable income, the introduction of new products and services, increase travel & expansion of the entertainment sector, and ecommerce has an affirmative impact and complementing the use of digital payment. Side by side there is sundry elements for the low rate of acceptance of digital payment, such as fees on digital platforms, anticipated lack of consumers' desire to pay digitally, and concern that history or recording of the transaction might increase the tax liability. The digitalization drive in payment methods since demonetization of 8, November, 2016 has made remarkable progress even in times of Covid-19 pandemic. The present study analyzed primary data collected from 113 respondents from Noida district of Uttar Pradesh to find out respondent's perception and the overall satisfaction, of digital payment methods even in times of Covid-19 pandemic. The Covid-19 pandemic has fasttracked digital transformation of the economy and payments sector in India. Besides augmenting the broadbased use of technology, the pandemic has fuelled the proliferation of digital modes of payment, propelling the country towards digitalization and 'less-cash' alternatives, Therefore the focus of the present paper is to know the impact of covid-19 on the digital payment.

A Study on Impact of Covid -19 Pandemic on Online Payment With Reference to Degree College Students in Palghar District

SAMRIDDHI : A Journal of Physical Sciences, Engineering and Technology, 2021

Almost from 21st March 2020 to December 2020 whole world faced a major issue of COVID-19 pandemic. In these situation lots of people lost their jobs, they left their cities due to unavailability of basic necessities. There was lockdown everywhere for nearby 6 months. Some good things happened lots of bad things happened. People started online payment method because they were not able to give cash. I started research on this, after looking problems faced by degree college students for making payment because all colleges have adopted the method of online payment system as well as there was immediate need for cashless day to day life transactions which included groceries, green groceries, transportation, bill payments. There are some positive aspects of online system and some faced issues while making payment.

Acceptability of Digital Payment System Throughout Covid-19 Pandemic in Bangladesh: a Comparative Study Between Pre-pandemic and Post-pandemic Period

International Journal For Multidisciplinary Research

The COVID-19 pandemic extensively affects the world, particularly consumer payment patterns. Since, the lack of physical contact during the COVID-19 pandemic era, consumers' need for a substitute spending pattern has increased. People are required to utilize debit cards, credit cards, internet banking, and other mobile banking services as an alternative to physical transactions when they buy products online and make virtual payments. 2019 is known as a pre-pandemic period, therefore the study intends to scrutinize the impact of the COVID-19 pandemic on the use of digital payment methods in Bangladesh. This paper has focused to analyze the average amounts of transactions of each payment method that occurred during the pre-pandemic and post-pandemic eras (2019-2021). The result of the study confirmed an insignificant impact of the COVID-19 pandemic on the use of digital payment methods in Bangladesh.

THE IMPACT OF COVID 19 ON DIGITAL PAYMENT

International Journal of Commerce and Management Studies, 2020

Social distancing, lockdowns, and other restrictions unleashed by the COVID-19 crisis is driving people to switch to online modes to buy essentials and other necessities. As people shop from the safety of their homes to protect against the virus, financial institutions are experiencing an explosion in digital payments. While financial institutions have so far ensured the availability of digital modes of payment without any major disruptions, it is impossible to predict how the crisis will play out in the coming weeks and months. To assess the impact of COVID-19 on digital payments and prepare for unforeseen situations, banks will need to expand access to digital touch points in a secure manner while ensuring round-the-clock availability. This paper discuss on relative impact of the COVID-19 pandemic on various sectors and payment categories.

COVID-19 PANDEMIC AND ITS IMPACT ON E-BANKING TRANSACTIONS IN INDIA

INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE, IT AND MANAGEMENT, 2022

As a result of modernization and digitalization in banking industry, digital payments are on rise due to their many advantages over cash like ease of use, 24x7 access, and security and transparency. Several Banks in order to get competitive advantage are offering many digital payment modes to their customers like BHIM UPI, Debit Cards, Credit Cards, Mobile banking etc. Due to the COVID-19 all the countries of the world were badly hit including all the sectors whether it is education sector, transportation sector, tourism sector and banking sector. Pandemic forced peoples to stay inside their homes as lockdowns and curfews were imposed in almost all the countries of the world, and due to the fear of getting infected peoples are hesitating in dealing in cash which gave boom to the digital payments. So, in the present research paper an attempt has been made to know about the impact of COVID-19 on various E-banking modes. Data has been collected from secondary sources like RBI reports, Govt. of India reports on digital transactions, various journals and other published materials. Statistical tools like percentage, average annual growth rate (AAGR) and compound annual growth rate (CAGR) are used for the analysis of collected data.

Use of Mobile Wallets During Covid-19: A Case Study in Mumbai

isara solutions, 2021

This paper attempts to test whether the usage of digital payments had increased during Covid-19 as a safer method of payment & whether it was more acceptable as a means of payment compared to card payments than during Demonetisation in Mumbai India, during November 2016. It is based on Primary data collected from an around 200 as a sample size with age groups ranging from 18 & above, from within Mumbai.

The Use of E-Payment During COVID-19 Outbreak

International Journal of Scientific Research in Computer Science, Engineering and Information Technology, 2020

E-payment is an online technology option for people in the physical distancing period due to Coronavirus outbreak. This study aim is to examine social impact and role of e-payment provider and government related to the use of e-payment transaction as long as period of COVID-19 outbreak. We used PRISMA approach to find related resource to answer research questions. As social impact, we found e-business actor should be shifting their business model to support e-payment and costumers should learn e-payment application to support their payment activity as long as period of physical distancing regulation. As role of e-payment provider, we recommend to conduct a cooperation with banks and payment service providers, providing information to the public about the ease of access in using e-payment and infrastructure that supports for the community to be able to transact with e-payment. As e-government support strategies, we suggest to increase consumer confidence in using e-payment, facilitate consumers to easily transition from manual payments to e-payments and create a social program to support e-payment customers.

The Impact of COVID-19 on Digital Payment Habits of Indian Households

Buletin ekonomi moneter dan perbankan, 2022

The COVID-19 induced lockdown in India was an inflection point for on-boarding of new users into digital payments. Using a large survey dataset, we examine the driving factors of this shift for those who used digital payments for the first time. Apart from demographic drivers of payment choice traditionally explored in the literature, we find that this shift was significantly shaped by the degree of awareness of digital modes, access to smartphones and debit cards, and pandemic-relief welfare transfers. Users who had abandoned digital payments due to prior bad experience switched back to such modes.