Perceptions of IT Knowledge among SMEs Operator in Malaysia (original) (raw)
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Perceptions of IT Knowledge among SMEs Operators in Malaysia
Asian Social Science, 2012
The perception of the importance of IT entrepreneurs plays a vital role in influencing the business performance. Positive perception of the importance of IT knowledge is a necessary approach in achieving and determining the adoption of the business marketing goals. This study was carried out to find out the IT knowledge among small and medium industries (SMIs) in Malaysia. The research has seen the perception of SMEs and their views on IT knowledge. The study involved 285 SME businesses throughout the state which are registered with SMIDEC using a random sampling method. A total of 102 (35.7%) questionnaires were used for this study. This study found that the respondents gave a positive perception of the IT knowledge among the small and medium industries and gave many benefits either directly or indirectly to their business. The findings of this study could be used by academicians to study importance of the IT knowledge among the small and medium industries and provide advisory service to SME entrepreneurs who are enthusiastic about online marketing.
THE ROLE OF INFORMATION TECHNOLOGY IN KNOWLEDGE MANAGEMENT IN SMALL MEDIUM ENTERPRISE
Journal of Theoretical and Applied Information Technology, 2018
The existence of Small Medium Enterprise (SME) has become a support and has a major influence on Indonesia's economic growth. Furthermore, the general problems and challenges of SMEs in several cities in Indonesia are lack of knowledge and low competitiveness. There were 57.8 million SME practitioners in Indonesia, with employment of 114 million people. Therefore, the purpose of this study was to determine the role of information technology (IT) on knowledge management applied by SME actors in Batam City, Riau Islands, Indonesia. This study involved 30 of 1006 SMEs in the entire city of Batam Kepri, Indonesia with 5 types of businesses including industry, services, trade, fisheries, plantations, agriculture, and livestock. The method used is multiple regression analysis with T-Test and F Model Test. Researchers want to assess the influence of information technology variables through IT knowledge, IT Operations, and IT Infrastructure variables on knowledge management in SME. The results of this study show at the 0.05 level of significance IT knowledge, IT Operations, and IT Infrastructure has a positive and significant effect on knowledge management. The results of the descriptive analysis state that the Acquisition and/or development of knowledge provides the largest contribution in the application of knowledge management for SMEs in Batam City.
PRELIMINARY PROFILE OF ICT-BASED SMEs IN ADOPTING KNOWLEDGE MANAGEMENT
PEOPLE: International Journal of Social Sciences, 2016
The focal point of this paper is to: (a) present the pilot profiles of ICT-based SMEs operating in Sabah and Labuan; (b) identify the descriptive component of the technology or business focus of these ICT-based SMEs; and (c) to contribute type of important knowledge stream that is perceived to be significance for ICT-based SMEs' competitiveness. This preliminary study of
IT Management in Small and Medium-Sized Enterprises
Concepts, Methodologies, Tools and Applications
Computer-based information systems have grown in importance to SMEs, and are now being used increasingly to help them compete. For example, many SMEs have turned to the Internet to support their endeavours. Although the technology that is being used is relatively well understood, its effective management is not so well understood. A good understanding of IT management is important, as the management of IT is an attribute that has the potential to deliver a sustainable competitive advantage to a firm (Mata, Fuerst, & Barney, 1995). This article shows that there is no one accepted view of the term “IT management” for either large or small firms. However, the term “management” is often considered to include the four functions of planning, organising, leading, and controlling. This framework has been applied to SMEs and specifically to their IT management. The article also shows that recent studies have shown significant links between IT management and both IT adoption and IT success. R...
Marketing Information System (MkIS): Outline for Small and Medium Enterprises (SMEs) in Punjab
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Marketing information system (MkIS) has traditionally been proposed to provide marketing managers a thorough process of intelligence gathering. In India, the potential of the Small Medium Enterprises (SMEs) is to garner revenue and identify their keenness to utilize (MkIS). The main objective of the study is to develop the framework of MkIS for SMEs in Punjab. The study uses a survey analysis for 140 SMEs which include 124 small and 16 medium enterprises respectively of manufacturing sector of Punjab in India. The study has been conducted for manufacturing SMEs viz. cutting tools, sports goods and bicycle components. The study attempts to find the critical factors of MkIS for enhancing the performance of manufacturing SMEs viz. design characteristics of MkIS, capabilities of MkIS, primary characteristics of MkIS and MkIS sophistication. The ANOVA results highlight that there is no significant difference between the two types of the enterprises viz. small and medium regarding the important predictors of the MkIS and it also justifies that all the factors are considered important by both.
The Effectiveness of The Use of Technology Information in Micro, Small and Medium Enterprises
Proceedings of The International Conference on Environmental and Technology of Law, Business and Education on Post Covid 19, ICETLAWBE 2020, 26 September 2020, Bandar Lampung, Indonesia
The low understanding of the digital world by Small Medium Enterprises (SME) in Indonesia is an important point why Small Medium Enterprises (SME) cannot keep up with market developments. As we know that there are many internet users in Indonesia, we can use this for broader marketing. However, the obstacle that is often faced by Small Medium Enterprises (SME) actors is that they do not understand how to take advantage of the Internet, and some have even marketed their products but the results are still ineffective. It is from this problem that we conduct surveys and provide direction and marketing knowledge to Small Medium Enterprises (SME). The activities we carry out also aim to support government programs to advance the Small Medium Enterprises (SME) sector so that they can compete with other competitors, especially during a pandemic like now, there are so many Small Medium Enterprises (SME) that are affected.
Knowledge Sources and IT Applications among SMEs: An Empirical Investigation in Saudi Arabia
The differences between large organizations and small and medium-sized enterprises (SMEs), in terms of their characteristics and challenges, may result in different practices toward many dimensions such as managing knowledge resources. Most KM research has been conducted in large organizations and in a western context. SMEs in developing countries such as Saudi Arabia have different situations and circumstances that need further investigation. The research empirically investigated, the sources from which Saudi Arabian SMEs acquire their knowledge to operate and compete, and explored the extent to which information technology (IT) applications are used for the purpose of knowledge acquisition. Data based on surveying 143 SMEs and interviewing 17 SME managers, shows that both internal and external knowledge sources are important to SMEs with differences in terms of the variety of external sources and the limitations of internal sources. Among the external sources, customers and suppliers are the most significant knowledge sources for SMEs, while employees are the main internal knowledge source that SMEs rely on. The use of IT for such purposes is quite limited among SMEs except Internet and email which are intensively used by many SMEs.
A survey on IT adoption model for SMIs in Malaysia
2004
Understanding the major roles and functions of Information Technology (IT) in an organisation is an important factor in shaping an organisation’s characteristics and determining the usage of IT as an enabler in a business.A survey on small and medium sized industries in Malaysia has been carried out in order to identify and recognise the usage of IT in businesses.The parameters such as organisational details (i.e. the numbers of employees, sales or profitability and the type of business) and managers details (in terms of educational level, computer literacy and computer experiences) were studied in order to see whether these parameters do contribute towards the usage of IT in businesses. Based on the results of the survey, an IT adoption model is proposed.This IT adoption model can be used as a framework for users who wishes to set-up a business.Due to the diverse cultural composition, the model can also be used as guidelines to emigre entrepreneurs of the important areas in setting...
RSF Conference Series: Business, Management and Social Sciences
The COVID-19 pandemic has lasted almost two years. This has an impact on the sustainability of micro, small and medium enterprises (SMEs). Various efforts have been made to maintain the sustainability of SMEs, one of which is by adopting information technology in their marketing. This study aims to determine the effect of digital marketing, and knowledge of information technology on the financial performance of micro, small and medium enterprises (SMEs)This research is quantitative research. Data was obtained by using a questionnaire. The respondents in this study were SMEs actors in Kapanewon Tempel Sleman Yogyakarta. From the number of SMEs actors who are members of the SMEs Forkom as many as 110 respondents, data is obtained as many as 60 respondents. This study was analyzed using multiple linear regression analysis. Based on the results of data processing, it is known that the use of digital marketing by SMEs actors and SMEs actors' knowledge of information technology affect...
Journal of Distribution Science, 2023
Purpose: SMEs are one of the largest contributors to GDP for Indonesia. This study aims to investigate the effect of IT awareness and digital marketing on the performance of SMEs in the city of Makassar through product distribution. Research design, data, and methodology: IT Awareness and Digital Marketing are independent variables in this study, while Product Distribution is an intervening variable in viewing the performance of SMEs in Makassar City. The data is processed using Smart-PLS. The samples used were 381 business units operating in the city of Makassar. Results: From this study it was found that IT Awareness and Digital Marketing had a significant and positive effect on the distribution of products from SMEs in the city of Makassar. However, IT Awareness and Digital Marketing do not directly affect the performance of SMEs in the city of Makassar. So it can be concluded that both IT Awareness and Digital Marketing only affect the performance of SMEs in Makassar City through Product Distribution, not directly. Conclusions: From this study it can be concluded that SMEs in the city of Makassar should start increasing their IT awareness and use digital marketing to increase their product distribution to improve the performance of their SMEs.