Good Practices to Serve the Urban Poor Workshop for Utility Managers and Training Institutions : proceedings (original) (raw)

This a summary report of the proceedings of a Good Practices to Serve the Urban Poor Workshop for Utility Managers and Training Institutions, held in Nairobi, Kenya from February 9 - 11, 2004. The Nairobi workshop brought together WSS utilities. Training Centers specialized in water and sanitation services as well as an NGO. The workshop reviewed the Better Water and Sanitation for the Urban Poor Good Practice from the sub-Saharan Africa's Good Practices Document - GPD) and the Toolkit in Water and Sanitation Services for the Urban Poor, and recommended that they be used as source material for the development of training of training programs specifically targeted at building up the capacity of WSS utilities and their country partners to improve WSS services to low-income urban communities. This report reproduces the Conference Agenda, case presentations, the opening and closing comments and speeches, participants evaluation and comments, conclusion and recommendations.