Burnout Evaluation among Nurses Working at the University Clinics of Lubumbashi, Democratic Republic of the Congo (original) (raw)

2018, Annals of Clinical and Laboratory Research

Introduction: Burnout is a "physical and emotional fatigue syndrome, which leads to the development of inadequate self-image, negative attitudes at work with loss of interest and feeling for patients". The objectives of this study is to determine, the impact of stress and the emotional burden on nurses. Method: Our study is an observational transversal descriptive type, conducted at the teaching hospital in Lubumbashi, in the four major services, namely surgery, gynaecology, internal medicine and paediatric. A questionnaire test and scale of Maslach were used to assess the degree of burnout among nurses of this great institution. Results: 72.54% of our sample consists of women, 88.24% of nurses have over 11 years of work, 60.8% of nurses accuses overwork with the ripple effect, difficulties of organizing work, 58.8% do not adequately monitor their patients and do medication errors, 72.55% of nurses feel that pressure at work and affect patient monitoring, in regard to the scale of Maslach 39% have a professional exhaustion, 31.4% of depersonalization while 29.4% of personal achievement, per correlation to the different services, surgery leads with 33.3% of burnout on the scale of Maslach followed by gynaecology with 27%. Conclusion: We found that women are more concerned with burnout, and that is proportional to the number of years spent in hospital. The challenge of organizing patient monitoring and even administration of care, are the direct consequences of burnout.