The citizen's side of governance (original) (raw)

This paper highlights the often-overlooked role of citizens in governance, arguing that existing studies tend to focus on state mechanisms while neglecting the active participation of citizens and civic organizations. It examines various forms of citizen engagement, underscores the powers that citizens possess in influencing public policies, and provides empirical examples of successful citizen-led initiatives in Italy, showcasing their impact on public service quality. The conclusion emphasizes the importance of integrating citizen perspectives into governance frameworks to enhance accountability and effectiveness.