Improvement of a Production Process with the Use of Six Sigma Methodology (original) (raw)

Rigid and non-flexible production structures can no longer survive in a turbulent global market since they react on changes with significant time delay. To satisfy the needs and wishes of a customer, regarding the quality, quantity, price and delivery time, it is essential to make leap forward from functional (according to Taylor’ s principles) to process oriented organizational structures. During the last couple of decades many new approaches has been introduced to help in this leap. One of these approaches is Six sigma. Basics of Six sigma are presented in this paper with and its use in a real production process.