Innovation in the Medical Design Industry through the Use of Thematic Framing (original) (raw)

The healthcare industry struggles with the creation of radical innovations due to many different stakeholders with competing interests. This research project aimed at the development of a methodology that supports medical designers to create innovations by using deep human insights. As a starting point, we used a four-layer model of insights into human needs and aspirations, ranging from solutions (‘what’) and scenarios (‘how’), to goals and themes (‘why’). To transform this model into a design methodology, we iteratively developed and evaluated the methodology together with medical designers in a real world design setting. As a result, we distinguished five stages of a so called ‘Thematic Framing’ process: (1) current frame, (2) needs and aspirations, (3) themes, (4.a) new frames, (4.b) ideas for solutions, and (5) opportunities. The added value of the methodology is that the ‘why’ level is divided in why’s on the goal level – within the design context – and why’s at the theme leve...

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