Marketing Strategy in Wine Tourism: Tradition Versus Innovation (original) (raw)
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This book is free to read and use. No commercial distribution is authorised This book is based on a project (Project No: 2019-1-TR01-KA204-074619) that has been funded with support from the Turkish National Agency and the European Commission (Erasmus+ Programme). This book reflects the views only of the authors, and the Turkish National Agency and the Commission cannot be held responsible for any use which may be made of the information contained therein.
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As competition intensifies in the global wine market, online wine tourism has become a crucial marketing dimension for wineries and wine regions around the world. This paper presents and extends the proven attracting, informing, positioning and delivering framework for examining the strategic orientation of winery websites. Two nations that are at the forefront of the competition between old world and new world wines are the USA and Italy. Qualitative and quantitative analyses showed that American wineries were generally better at projecting a wide-range virtual branding characteristics. Italian wineries were better at the attracting dimension, and they focused mainly on local characteristics.
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In the digital era, implementing an effective marketing strategy requires a more comprehensive view of the marketing strategy than in the past. The concepts of older approaches are already ineffective today, but we consider it important to mention them. Organizations focus on improving production, achieving low cost and mass distribution. The product concept is based on the conviction of consumers who prefer products with the highest quality or innovative characteristics. Managers focus on producing quality products and subsequently improving them. The disadvantage is the disproportionate focus on the product (marketing near-sightedness) as on consumption. The sales concept is characterized by a gradual increase in competition and market saturation. With this characteristic, managers are using a more aggressive fixed sales strategy, paying more attention to sales and building improved sales channels. The most modern approach is the holistic marketing concept that came about with the advent of the digital era. It is a dynamic concept conditional on electronic connectivity and interactivity between the agricultural company, its customers and collaborators. It integrates value exploration, building and delivering activities for mutually satisfying relationships and shared prosperity among stakeholders. This paper summarizes the most important results of the questionnaire survey of selected companies carried out under the title: Analysis of the current support of e-marketing activities in selected enterprises of the wine sector in Slovakia. The results of the questionnaire survey are evaluated in the text based on submitted scientific hypotheses.
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Purpose of the paper: The paper aims to examine online communication of wine tourism destinations and their users in order to identify strategic approaches potentially suitable for the development of: 1. new web communication formats; 2. innovative entrepreneurial formulae that meet the expectations of increasingly demanding and expert customers. Methodology: These aims are pursued by means of various methods: - official wine tourism destination websites were investigated with the use of the text mining technique; - wine tourists’ online discussions were analysed with the use of text mining and the results were netnographically investigated. Findings: The analysis enables the search for information, which aims to: a) identify the most frequently used keyword and thematic messages by official wine tourism destination websites; b) profile wine tourists who speak of wine tourism destinations under study. Research limitation: The two main limitations of the study are: (i) the analysis has been conducted only on the wine destination websites, which are less interactive than social networks; and (ii) the netnographic approach used is of the observational kind and thus doesn’t provide any interaction with wine tourists themselves. Research and managerial implications: In managerial terms, the results of the analysis of user-generated content can be used to (re)direct communicational strategies and develop a more innovative and personalised tourist offer. Originality/value of paper: The originality of the research lies in the application of research methods that enable interesting research hypotheses, although they are still infrequently used in tourism marketing studies.