Exploring Informal Caregiver Workload using a Macroergonomics Lens on Multiple Resources (original) (raw)

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Abstract

Persons with dementia (PwD) are an increasing population that are becoming more dependent on informal caregivers. Thus, caregiver workload is becoming a national concern due to the amount of patient work associated with caregiving. While we have a rudimentary understanding of caregiving work demands, caregiving capacity is an area that needs further inquiry. In this study, we apply a macroergonomic approach to identify non-cognitive resources employed by caregivers, and contingencies for caregivers’ resource usage. We conducted 30 semi-structured interviews with self-identified primary caregivers of persons with dementia. Using the patient work system model, we conducted content and thematic analyses of interview data to build a conceptual model of caregiving capacity. Our conceptual model includes 6 different resources channels that caregivers may activate. We also identified 3 contingencies of resource usage. This model can serve as a foundation for exploring distribution of careg...

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