Quality Function Deployment Knowledge Transfer to Ethiopian Industries and How It Can Be Implemented (original) (raw)

2019

Abstract

This paper discusses the importance of Quality Function Deployment (QFD) and strategies to guide the implementation of QFD in the context of Ethiopian industrial sector. Studies on the comparative advantages, preconditions, and contextual factors of implementing QFD revealed that firms comparatively improved quality of products, minimized costs, and shortened product development time as the result of introduction of the QFD to their system of operation. Studies in the context of Ethiopia also revealed that QFD has not been well introduced to the Ethiopian industries; as the result, they are incapable of competing with other industries in the local and global markets, and have faced problems related to cost and quality of products. Therefore, this paper argues that QFD knowledge transfer to developing countries, in general, and to Ethiopian industries, in particular, yields advantages to alleviate the problems related to cost and quality. Preconditions such as top management support,...

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