Editorial Special Issue Editorial: Cultural Aspects of Interaction Design (original) (raw)
Related papers
Cultural Aspect of Interaction Design beyond Human-Computer Interaction
Lecture Notes in Computer Science, 2009
Over the past several decades, we have made many efforts to understand Human-Computer Interaction (HCI). But beyond HCI, we need a better understanding of Human-Culture Interaction not just for taking part in the cultural context, but also for developing the interactive experience of users. Therefore we propose a general framework for cultural product experience that applies to the mental models of designer and user and which can be experienced in Human-Culture Interaction. Then, based on the interactive experience of users with an aboriginal cultural object, the Linnak (a twin drinking cup), a modern Linnak was proposed to demonstrate how to design a successful cultural product using the human-culture interaction framework. The intended purpose of this paper is to provide a framework for examining the way designers interact across cultures and the interactive experience of users in the design process.
Design Sensibilities - Designing for Cultural Sensitivity
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, 2020
When designing interactive systems and applications, we need to take into account different user groups, contexts, and cultural sensitivities. The challenges in culturally sensitive design can arise e.g. from historical, ideological, or ethical factors, and need to be considered when conducting HCI research, e.g. with cultural heritage, under-represented user groups, topics of cultural rituals, or in cross-cultural interfaces. The digitalizing world crosses old borders by bringing technology connectivity for new domains, and provides the means to distribute information that has previously been harder to access, and which may contain strong cultural meanings. With emerging technology use, new etiquette and social practices are formed to reflect the new sub-cultures. This workshop addresses the cultural sensitivities when designing interactive systems. The workshop invites researchers and practitioners to present and discuss about related case studies, applications, research methods, and experiences. CCS CONCEPTS • Human-centered computing → Empirical studies in collaborative and social computing.
Reflecting on the usability of research on culture in designing interaction
The concept of culture has been attractive to producers of interactive systems who are willing to design useful and relevant solutions to users increasingly located in culturally diverse contexts. Despite a substantial body of research on culture and technology, interaction designers have not always been able to apply these research outputs to effectively define requirements for culturally diverse users. This paper frames this issue as one of understanding of the different paradigms underpinning the cultural models being applied to interface development and research. Drawing on different social science theories, the authors discuss top-down and bottom-up perspectives in the study of users" cultural differences and discuss the extent to which each provides usable design knowledge. The case is made for combining bottom-up and top-down perspectives into a sociotechnical approach that can produce knowledge useful and usable by interaction designers. This is illustrated with a case study about the design of interactive systems for farmers in rural Kenya.
Ergonomics International Journal
Acculturation plays an important role in cultural product design with embedded information technologies. Therefore designing culture into products will become a design approach in interaction design. Interaction design has switched focus from usability and cognitive ergonomics to the affective aspects of user interactive experience. For cultural product design, we need a better understanding of acculturation in human-culture interaction not just for taking part in the cultural context, but also for developing the interactive experience of users. The framework for human-culture interaction in design process proposed and discussed in this paper is of value for acculturation in cultural product design. The framework also can help designers to consider how to design "culture features" into cultural products as well as provide users with a valuable reference for understanding interactive experience in products. While cultural features become an important issue in the interactive user experience, we need a better understanding of the acculturation process not only for the designer's model, but also for that of the user. For future studies, the acculturation process between human and culture in the cultural product design is worthy of further in-depth study.
Annual Review of Information Science and Technology, 2005
It is common knowledge that computer interfaces in different cultures vary. Interface designers present information in different languages, use different iconography to designate concepts, and employ different standards for dates, time, and numbers. These manifest differences beg the question of how easily an interface designed in one country can be used in and transferred to another country. Are the challenges involved in adaptation merely cosmetic or are they shaped by more profound forces? Do all cultures respond to interfaces in similar ways, or does culture itself shape user comprehension? If culture is a factor in explaining varied user reactions to comparable interfaces, what specific cultural dimensions are responsible for the divergences? Do differences reside mainly at the level of national cultures, or do they depend on other vanables such as class, gender, age, education, and expertise with technology? In the face of a potentially large number of explanatory variables, how do we delimit a workable concept of culture and yet remain cognizant of other factors that might shape the results of culture and interface research?
User-Designer Interaction in Culture-Based Products: A Review Literature
2015
Culture-based, easy-to-use, and high-tech products are in great demand. Producers compete on attracting consumers by offering all kinds of products that suit almost all levels of the Maslow hierarchy. Nonetheless, only a few products are able to optimize user-designer interaction, despite the fact that if designers can create products suitable for users of different cultures, then those products will be a huge success. Therefore, this research is aimed at identifying articles that yield culture-based and user-designer interaction based products, understanding the methods applied to those products, and formulating the proper methodologies to create cultural products that optimize user-designer interaction. This research starts with classifying review articles into two major categories; the development of culture-based products and the development of user-designer interaction based products. The next stage is examining the methods used and then defining those methods into three analys...
Towards the sixth level in interface design: Understanding culture
2006
Five levels have been recognized in the history of interface research and development. Each of the levels has had its own focus, which has followed the changes in technology and the user base. Consequently, the interface has been moving outwards, further from hardware. We argue that the growing interest in cultural issues in interface design is a part of this general development and foreshadows a new level, which will provide a cultural perspective to interface design.
2012
The demand and opportunity for cross-cultural technology design is rapidly rising due to globalization. However, all too often resulting technologies are technically usable, yet cannot be immediately put to meaningful use by users in their local, concrete contexts. Support for concrete user activities is frequently missing in design, as support for decontextualized actions is typically the focus of design. Sun examines this disconnect between action and meaning in cross-cultural technology design and presents an innovative framework, Culturally Localized User Experience (CLUE), to tackle this problem. Incorporating key concepts and methods from activity theory, British cultural studies, and rhetorical genre theory, the CLUE approach integrates action and meaning through a dialogical, cyclical design process to design technology that engages local users within culturally meaningful social practices. Illustrated with five in-depth case studies of mobile text messaging use by college students and young professionals in American and Chinese contexts spanning years, Sun calls for a change in cross-cultural design practices from simply applying cultural conventions in design to engaging with social affordances based on a rich understanding of meaningful contextualized activity. This book will be of interest to researchers, students, practitioners, and anyone who wants to create culture-sensitive technology in this increasingly globalized world that requires advanced strategies and techniques for culturally localized, participatory design.
Incorporating Cross-Cultural Design Into The User Interface
International Journal of Multimedia and Its Applications, 2024
This paper focuses on the significance of culturally tailored digital products for Arabic-speaking users, examining how cultural relevance influences user satisfaction and engagement. This research study aimed to provide guidelines for incorporating cross-cultural designs in interfaces for Arabic-speaking users. Utilizing Hofstede's cultural dimensions as a framework, the study employs A/B testing, surveys, and interviews to reveal the importance of cultural inclusivity in interface design. The finding of this research demonstrated that the ease of understanding and interaction with digital products varies for native Arabic speakers and that feature and functionality requirements differ based on users' nationality. This, in turn, highlighted the pivotal role of culturally adapted UI/UX in improving user experience, advocating for digital products that are both empathetic and inclusive. By emphasizing cultural considerations, this research contributes to the broader discourse on creating user-centric digital environments that resonate with a diverse global audience, aiming to enhance connectivity between brands and their diverse user bases.