Offshore outsourcing - A global shift in the present IT industry (original) (raw)

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This research paper explores the complexities and implications of offshore outsourcing in the IT industry. It discusses the definitions and distinctions between offshoring, inshoring, outsourcing, and insourcing, while highlighting the geographical dynamics of this phenomenon. The study contrasts the labor market outcomes for skilled and unskilled workers amidst technological advancements and changes in global production strategies. It emphasizes the importance of transaction cost economics in understanding firm boundaries and decision-making processes related to outsourcing practices.

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Outsourcing and offshoring

2004

The recent overseas outsourcing of a number of business services, such as call centres and accounts processing, has raised concerns about the future of an area of business activity in which the UK has been deemed to hold a competitive advantage. While the future direction of UK manufacturing may have been questionable, the abundance of skilled service workers has long been thought to provide the basis for a strong alternative range of businesses. But ICT developments have reduced the dependence of many tasks from any particular location and made possible the relocation of many service jobs from industrialized to developing countries that provide a suitable infrastructure, high skills labour market and labour cost benefits. The great majority of work which is being offshored is in information technology (IT) and business process or call centre work (BPO). The providers of IT/BPO services include UK specialists, multinationals, and an emerging group of Indian companies. Interestingly,...

THE MYTH AND THE REALITY OF OUTSOURCING AND OFFSHORING

2020

Outsourcing and offshoring processes have existed for a long time and have always been closely related to international business. The advent of modern means of telecommunications and transportation, among other vital factors, has enabled the companies to reach levels of outsourcing and offshoring, which we have never witnessed before. On the other hand, this massive offshoring caused a phenomenon called de-industrialisation in the once heavily industrialised countries such as the USA, Australia, UK, Canada, and subsequently to some of the EU countries and Japan. Can the USA and these others, once amongst the most industrialised countries in the world, return the decades-old trend of offshoring misfortune in their interest so that they may experience a "Manufacturing Renaissance" is the primary notion behind this publication.

Beyond Offshore Outsourcing of Business Services

2011

The re-organization of production across national boundaries has been extensively practised in industries such as motor manufacturing and clothing for the past four decades. This follows a realization by companies that competitive advantage would flow from retaining certain business functions 'in-house', while disaggregating, or externalizing, elements of the production process overseas to gain cost efficiencies (Ghoshal, 1987).

The Dynamics of Inshoring

Abstract Globalization and information technology have induced many changes in business operations. Companies started to look beyond national boundaries to source and produce their requirements. In the recent past, companies that have offshored their production facilities have often experienced difficulties due to eroding cost advantages, inflexible turnaround periods, and intellectual property infringements.

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