The Use of Information and Communication Technologies in Organizational Learning Practices: A Research Study in an Innovation-oriented Portuguese Organization (original) (raw)
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ICT and its Impact on Organizational Learning
SSRN Electronic Journal, 2000
En este capítulo se aborda el impacto que tienen las Tecnologías de la Información y las Comunicaciones -TIC con el aprendizaje organizacional, a través de una revisión del estado del arte en este ámbito. Para ello se abordan los conceptos básicos de sociedad del conocimiento y el proceso de cambio debido a esta era postmodernista y las implicaciones que ello tiene para el aprendizaje organizacional. Adicionalmente se aborda el concepto de TIC, su evolución, componentes y la relevante discusión al respecto de la diferencia entre dato, información y conocimiento tan necesaria para la precisión del aprendizaje organizacional. Se cierra con la definición del concepto de aprendizaje organizacional observado desde la organización misma y se describe una serie de estudios sobre el impacto que tienen las TIC en el aprendizaje organizacional y por su intermedio en el incremento de la productividad y la innovación.
Journal of Knowledge Management, 2016
Purpose Without effective implementation, no information technology (IT) strategy can succeed. There has been much re-search into IT planning, but few studies have developed one of the most important phases of IT strategy: IT Implementation. IT implementation can be improved at information and communication technology (ICT) organizations through the use of organization learning models (OLM) and the implementation of ICT tools. This paper has two purposes define an OLM framework that determines the best practices to increase knowledge at individual, group and/organizational levels, and define and implement an ICT tool to facilitate the integration and institutionalization of the OLM. The ICT tool is based on the technology roadmapping technique that allows an organization to manage at an executive level what, when and how the IT strategy is going to be implemented. Design/methodology/approach This paper is based on a case study performed at an ICT organization that provides ICT servi...
The Journal of Educational Paradigms, 2021
Modern business innovation has close contact with the adoption of information technology and learning abilities in business procedures. Therefore, this study analysed the impact of organizational learning capability on the innovation performance of the firm. This study also observes the mediating role of information technology adoption between the relationship of organizational learning capability and innovation performance. Data were collected from employees of banks via questionnaire method and furthered analysed by using SmartPLS software. The results explained that organizational learning capability has a positive and significant impact on innovation performance directly. Moreover, the said variables also positively and significantly affect innovation performance when mediated by the firm's information technology adoption.
WELLSPRINGS OF KNOWLEDGE: HARNESSING TECHNOLOGY FOR BUILDING AND SUSTAINING ORGANIZATIONAL LEARNING
ABSTRACT The ability to create a stream of revolutionary changes in an organization through the use of information technology requires a sustainable competitive commitment and openness to learning. This breakthrough innovation involves unexpected leaps of creativity and insight. Managers of organizations who can tap into this vast pool of creative energy can elevate the innovative capabilities of their teams well beyond imagination. To harness creative power of tacit knowledge through information technology is to foster the emotional commitment and deep personal involvement of team members. The scope of technology, an organization can adopt is vast, ranging from something seemingly simple, to investing in the latest state-of-the-art computer-aided manufacturing machinery. Regardless of the complexity of the system or the size of organization, one thing is absolutely certain, that the incorporation of such technology, performance scale will be excellent. The impact of information technology on the organization is emphasized by Nadler, who states "perhaps the largest single influence on organizational architecture and design has been the evolution of information technology."(Gerstein, p.5) This paper draws together knowledge from a variety of fields to propose that harnessing technology and innovation management can be viewed as a form of organizational capability. Organizational learning is supported as a construct that combines within a dynamic and spiral process of knowledge conversion from the individual and team in order to increase the competitive advantage, and effectiveness of an organization. Learning occurs due to the influence of various factors such as structure, strategy, environment, technology, culture, management decisions, opportunities for growth and development. The paper highlights the mediating factors of information technology, management challenges, learning objectives and developmental process of OL. It further explores and identifies those elements of information technology which includes harnessing the competence base, organizational intelligence, creativity and idea management, organizational structures and, http://www.euroasiapub.org (An open access scholarly, peer-reviewed, interdisciplinary, monthly, and fully refereed journal) 68 systems, updating work culture, training personnel, screening employees and thereby improving organizational performance. An extensive review of literature on the impact of information technology on OL along with case studies of Deloitte and Wall-Mart develops insight into knowledge acquisition from data to information through a process of comparisons, consequences, connections and conversations. Many organizations including Deloitte have realized the power of sharing ideas and knowledge and have started initiatives for the same. Deloitte, for instance, has tied up with Yammer, a social networking site, to create an internal social network where employees can be their creative self and propagate ideas worth spreading. It serves as a platform for employees across the globe to interact, take help of each other, make friends and share ideas. The use of information technology has been an essential part of Wal-Mart's growth. A decade ago Wal-Mart trailed K-Mart, which could negotiate lower wholesale prices due to its size. Part of Wal-Mart's strategy for catching up was a point-of-sale system, a computerized system that identifies each item sold, finds its price in a computerized database, creates an accurate sales receipt for the customer, and stores this item-by-item sales information for use in analyzing sales and reordering inventory.
In the present competitive world, the organizations with high innovation capacity can respond to environmental challenges rapidly. The capabilities and innovation performance are affected by absorptive, shared and applied knowledge from organization. Entrepreneurial direction providing some motivations for organizations for learning and increase of social system of company and technology organization focusing mostly on taking new technologies for innovation of capabilities for organizational innovation are necessary. The present study aimed to evaluate the effect of strategies, technologies and organizational learning on organizational innovation in IT organizations of case study of IT organizations by structural equations model. The study population is all employees of IT organization in Iran as 400. 196 employees are selected by Cochran's formula by random sampling method. They answered technology orientation, entrepreneurial organization, organizational learning, application of knowledge management system and organizational innovation questionnaires. For data analysis, descriptive indices, confirmatory analysis and structural equations model were used by SPSS, SMARTPLS software. The results of structural equations model showed that impact coefficient of entrepreneurial orientation had positive and significant effect on using knowledge management and organizational learning. Impact coefficient of technological orientation had positive and significant effect on using knowledge management and organizational learning. Impact coefficient of using knowledge management system had positive and significant effect on organizational innovation. The impact coefficient of organizational learning had positive and significant effect on organizational innovation. Totally the findings emphasized on the role of technological orientation, entrepreneurial orientation, using knowledge management system and organizational learning in organizational innovation in the studied organization.
Organizational learning and information-communication technologies–a promising link
2004
ABSTRACT Highly turbulent and competitive business environment has directed a focus of many researchers as well as practitioners on to the field of organizational learning as a way of gaining and sustaining competitive advantage. One of the most important issues is its relation to information-communication technologies. The purpose of this paper is to examine prior research and propose a model linking Organizational Learning construct (OL) to Information-communication technologies (ICT).
Constructing Innovativeness in the Organization. Knowledge Management and Information Technology Management Perspective, 2019
Intohimoinen heittäytyminen mielenkiintoiseen aiheeseen vie mennessään, syvälle, positiivisessa merkityksessä. Niin kävi minullekin. Haasteena matkan alussa oli aaltoilu käytännön tiedon ja tieteellisen tiedon yhdistämisessä ja vuoropuhelun tasapainottamisessa. Mutta sukellus värikkääseen aihemaailmaan kannatti. Tuloksena on väitöskirja, johon aalloissa tarttui mukaan rikkauksia eri projekteista, näkökulmista ja eri ihmisiltä, eri värejä. On kiitosten aika.
Evaluating the Relationship between Organizational Learning and the Use of ICT
This research aimed to investigate the relationship between organizational learning and the use of information and communications technologies (ICTs) in faculties and departments of physical education and sports sciences of Isfahan Province. The statistical population consisted of 100 members of academic staff of faculties and departments of physical education and sports sciences of Isfahan Province chosen through simple random sampling. Two close-ended questionnaires were used to collect data. Descriptive and inferential statistics methods, like Spearman correlation and chisquare tests, were used for data analysis. The results showed that, with 95% reliability, there was a meaningful relationship between organizational learning and the use of ICTs in faculties and departments of physical education and sports sciences of Isfahan Province. Also, there was a direct and meaningful correlation between the two variables.
Build Innovation through Organizational Learning Capability
International Conference on Advances in Business, Management and Law (ICABML)
This research paper aims to explain the relationship between Organizational Learning (OL), and Organization Innovation (OI). The Author has used analysis of the related literatures to have deep understanding of the subject. This research offers personal mastery, systems thinking and team learning as organizational Learning Capability that will help the entity to have an innovation.
Analysis of ICTs Opportunities on Firm's Success: An Innovation Process
Problems and …, 2006
The significant changes detected in both the social and the economic environments have evidenced the key importance of innovation processes in firms' survival. However, the innovation must be considered as one of the main aspects that defines the business culture instead of a mere activity oriented to the development of new products or the adaptation of the existing ones to new market demands . Also, those firms that use information and communication technologies (ICTs) in an intensive way are the most innovative and adapted ones to the competitive environment. This fact constitutes a relevant proof of the importance of innovation as a key aspect of competitiveness, and the ICTs as one of the key factors to achieve it . Innovation is currently considered one of the hottest research topics for both academics and practitioners. However, the research in the innovation field has become a challenging task since it has been very difficult to offer an accurate definition of innovation that fits precisely into the business environment. In addition, there is not only one research stream within this vast field. The investigation on innovation has basically evolved along two main research lines: the type of innovation to be developed, and the risk associated to the innovation processes (Storey and Easingwood, 1996;. Both aspects are intrinsically related since sometimes the risk intensity is highly influenced by the type of innovation developed and the perceived risk often impacts the type of innovation. Bearing in mind the importance of this topic, the present study attempts to make interesting contributions to this field by analyzing the importance of innovation on firm's success. With this objective in mind, we first review the concept of innovation from different points of view. Secondly, we analyze the determinant factors of new economic and social environments, placing special emphasis on the role of ICT on the new business situation. Finally, we focus on the study of the effects that ICT adoption has fostered in the business scene. The review of the relevant literature evidences how the intensive use of ICT by firms encourages innovation as well as cultural, organizational, strategic and tactical changes. The conclusions of this work provide interesting managerial implications for both product and brand managers in developing innovation processes.