The State we are in (original) (raw)

Leading public sector innovationCo-creating for a better society

2010

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? "Leading public sector innovation" shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. "Leading public sector innovation" is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow. "This is an excellent book, setting out a clear framework within which the practical issues involved in public sector innovation are explored, using insights drawn from extensive practical experience of implementing and supporting it. It draws on an impressive range of research and relevant wider experience in both public and private sectors and is written in a clear and persuasive style. The book offers an excellent synthesis of principles, practices and tools to enable real traction on the innovation management problem-and it ought to find a place on any manager's bookshelf.

State Innovation Model (SIM) Evaluation Report on Award Year 2 (AY2) Activities

2018

Challenges • Changes in state leadership positions reduced the ability to implement some leadership aspects of the SIM. During this reporting period, there were significant changes in key leadership at the state level. Governor Terry Branstad resigned and was replaced by Lieutenant Governor Kim Reynolds. Charles Palmer retired as Director of the Iowa Department of Human Services (DHS) and Jerry Foxhoven became the new DHS Director. And Mikki Stier, the Iowa Medicaid Director, was promoted to Assistant DHS Director and a search began for a new Medicaid Director. The Award Year 3 Operational Plan for the Iowa SIM included plans to form a Healthcare Innovation and Visioning Roundtable to be headed by Director Palmer. Convening of the Healthcare Innovation and Visioning Roundtable was delayed due to these transitions in leadership. Return to TOC Appendices Appendix A. Stakeholder Engagement Progress SIM Innovation and Visioning Roundtable At the time this report was written, SIM Innovation and Visioning Roundtable had not been assembled due to the transition between Iowa Department of Human Services Directors. Former Director Chuck Palmer, who chaired the Roundtable, retired in June. Leadership of the SIM Innovation and Visioning Roundtable will be transferred to the current Director, Jerry Foxhoven. At the time this report was written, the state was seeking a federal facilitator to conduct the first Roundtable meeting.

OPEN GOVERNANCE FOR IMPROVED SERVICE DELIVERY INNOVATION IN SOUTH AFRICA

The Fourth Industrial Revolution (4IR) is the current and developing environment in which changing technologies and trends such as the Internet of Things (IoT) and artificial intelligence (AI) are changing the way governments function. Governments are increasingly facing new risks and opportunities due to the advancement of the 4IR. Governments need to find ways to adapt to the 4IR. Innovation is a prerequisite for adapting to the 4IR. The aim of this article is to determine the level of public service delivery innovation (SDI) in South Africa in the context of the 4IR. The analysis in this article is based on secondary data and documentary analysis, including unsolicited government documents, reports and legislation, and authoritative scholarly literature. A number of innovation measures for improved service delivery have been adopted in South Africa. These efforts are not, however, embedded within the wider public service, and efforts to improve SDI should be considered. In a global environment of resource constraints and constant change, open governance through multi-stakeholder collaboration may present strategic opportunities to facilitate innovation. The aim

Innovation in Public Sector Services

2008

Although I am the only one who will take credit for the content in this thesis dissertation, I am aware that the merits that might be found in it are not the result of my only work and effort. Many people collaborated in some way to it and I want to take this place for publicly give recognition to them and share any merit. There are, however, some persons to whom I would like to explicitly give my gratitude. I want to start by in first place making a recognition to my thesis supervisor, Luis Rubalcaba. His tutorship went far researching and the academic place. Thank you professor Luis for being patient, generous and careful to me. I am especially thankful to all those persons who in some way provided me with comments, insights, research material and any kind of help for the purpose of developing my thesis dissertation. Nonetheless, I would like to make explicit my gratitude to some persons in particular. I want to say thank you to Hugo Hollanders for hosting me at the UNU-MERIT institute during a 3 months research visiting and also for taking the time to review my work and make many useful comments and suggestions. In the same way, thanks to Anthony Arundel, from the University of Tasmania, who was very kind to me during my visit at UNU-MERIT and also took from his time for reviewing my work. Thanks also to Cristina Suárez, from the University of Alcala, for her directions on my econometric applications. Thanks to Marielle Linting, from the University of Leiden, for providing me with the programs for running categorical component analysis and bootstrap and thanks to Jose A. Sánchez, from CIDE, for providing me with the information used for analysis in chapter 4. I would like to also make a recognition to people who gave me support, inspiration and good company during my days of work. Thanks to people from the Saint Angel parish for their friendship, thanks to Jorge and Gisela for being good spirited on me and thanks to my fellow Oscar for being a friend and a mentor. Overall I must thank to my parents, Hector and Carmen. They were in first place who made possible my journey towards a PhD title. They have through my whole life given to me all kinds of support. Thanks mom and dad! I love you.

International Journal of Innovation, Creativity and Change

Developmental disorders prevalently caused by infections, perinatal complications, genetic problems, nutritional deficiencies, traumas, amongst others have been on the rise and make children to be at the verge of grave health challenges in the African continent. It has been a norm seeing the government being at the centre or being instrumental to healthcare system delivery with enormous for-profit private partnership and meagre voluntary services. Thus, this study explored the nature and status of government and a network of private stakeholders' involvement in delivering healthcare to developmental disorders' domain in selected sub-Sahara African countries. The study adopted participatory governance as a theoretical thrust. A qualitative method was adopted for the study. Hence, semi-structured interviews and desktop research method were adopted for data collection. Purposive sampling was adopted for selection of the 21 participants. The interviews were coded, and themes were generated, and analysed using content analysis. The findings of the study showed that the government remains a main policymaker for the provision of healthcare in African countries and relying mostly on a few profit-oriented stakeholders whose aims mainly focus on general healthcare services without or with less attention to developmental disorders. It is recommended that the government should incorporate a wide network of private stakeholders whose participatory level needs to be raised through adequate awareness, motivation, monitoring and evaluation.

Innovation in public service delivery: approaches, challenges and results

2010

The expert meeting on "Building an open and innovative government for better policies and service delivery" took place on 8-9 June 2010 at the OECD Headquarters in Paris. The objective of the expert meeting was to exchange experiences in the areas of innovation in service delivery and open government, discuss preliminary results of current work, and discuss future steps. In particular, the preliminary results of the work on coproduction of pulbic services were discussed. The expert group gathered together government officials working on projects related to innovation in public services and open government. Experts and practictionners from The World Bank Institute, the Carter Centre and Involve also participated as speakers in the meeting.