The Mediating Effect of Lean’s Soft Factors on Lean’s Hard Factors and Operational Excellence in Malaysia Manufacturing Companies (original) (raw)

The purpose of this study is to enhance the understanding of the relationship between Lean’s soft factors on Lean’s hard factors and operational excellence of Malaysia manufacturing companies. The study will focus on deployment within Lean’s hard factors included the Lean operation and Lean supply chain under Lean deployment. Based on the literature review, the author has established a linkage that the effect created by Lean’s hard factors is likely to contribute positively to the operational excellence of the company. Besides, the author also wishes to ascertain whether the potential of Lean’s soft factors or Lean engagement has full or partial mediating effect on the model. The theoretical framework is guided by innovation diffusion technology (IDT). The gap in the literature also warrants the need for a contextual study of the Malaysian E&E industry. The limitation suggests a gap for a future research by validating its effectiveness with other industries. Practical adoption of Le...