Cross-Cultural Adjustments and Expatriate’s Job Performance: A study on Malaysia (original) (raw)

Investigating the factors influencing cultural adjustment and expatriate performance

International Journal of Productivity and Performance Management, 2017

Purpose The fundamental question addressed in this research is: How do cultural intelligence, personality traits of expatriates, spousal support and cultural adjustment of expatriates impact their performance? The answer to the question is important to ensure that expatriation is successful. The paper aims to discuss these issues. Design/methodology/approach The integrated framework linking the factors was formulated and tested among the 139 expatriates employed by multinational corporations (MNC) in Malaysia. A questionnaire was developed and distributed. The framework was validated using structural equation modeling technique. Findings Based on the analysis, the important findings are: cultural empathy and social initiatives (personality traits) of expatriates, cultural intelligence and spousal support enhance cultural adjustment of expatriates; spousal support, cultural empathy and social initiatives influence the cultural intelligence of the expatriates; and cultural intelligenc...

Expatriates adjustment and job performance

International Journal of Productivity and Performance Management, 2013

PurposeThe purpose of this study is to examine the mediating effects of expatriate adjustment (work, general and interaction) between individual (previous international experience, self‐efficacy, social network and cultural sensitivity) and organizational factor (direct and indirect support) and job performance.Design/methodology/approachThe data were collected from 201 expatriates working in Malaysia and analyse by using structural equation modelling (Amos‐16).FindingsThe results of the study indicated that expatriate adjustment (work, general and interaction) mediate the relationship between individual and organizational factors and expatriate performance (supervisor rated).Research limitations/implicationsThe data were collected from the expatriates working in Malaysian universities. There can be differences between education industry and pure business organization in terms of working environment, selection process and management support. The respondents were citizens of differen...

Personality And Expatriate Performance: The Mediating Role Of Expatriate Adjustment

Journal of Applied Business Research (JABR), 2010

This paper investigates the relationship between personality and job performance, and the mediating role of cross-cultural adjustment (CCA) in that relationship. Based on sample of 332 expatriates working in Malaysia, personality predicts job performance, and both the interaction and work adjustment mediates the relationship. The findings of this study contributes to the body of knowledge in the cross-cultural management field as well as practical implication to expatriating firms especially in the area of selection of international candidates.

Expatriate Cross-Cultural Adjustment in Selected Multinational Company in Malaysia

International Journal of Academic Research in Business and Social Sciences, 2020

Expatriate and expatriation have become a norm in today's business environment where business operations transcend beyond national border. Globalization had provided the opportunity for entrepreneurs and corporations to expand their market and fulfilled the potential for growth in other geographic area. The study aimed to discuss the elements that influenced expatriate cross-cultural adjustment during their international assignment in Malaysia. A theoretical framework consisted of three variables; personality traits, cultural intelligence and spousal/family support was developed. The fundamental question addressed in this study was to determine the factors that influenced expatriate cross-cultural adjustment. The research objective was to examine the relationship between the personality traits, cultural intelligence and spousal/family support towards expatriate cross-cultural adjustment. Expatriates that are employed in multinational corporations (MNCs) and had resided in Malaysia for a period of more than six months were chosen as respondents for the study. Data were collected through questionnaire distributed to 103 expatriates using nonprobability sampling. Statistical methods conducted to analyze data included frequency, reliability and multiple regression analysis. Based on the analysis, the findings indicated that personality traits and cultural intelligence had a significant and positive relationship toward expatriate cross-cultural adjustment.

Effects of individual characteristics on expatriates' adjustment and job performance

European Journal of Training and Development, 2013

Purpose-Researchers have been focusing on the predictors of expatriates' adjustment and job performance at different levels (individual level, organizational level and societal level), but still some of the predictors have been ignored or unclear in the expatriate literature. The purpose of this paper is to develop a comprehensive framework in order to better understand the role of individual factors in expatriate adjustment and job performance. Design/methodology/approach-The review of past research is used to develop a conceptual framework. Findings-This conceptual paper provides theoretical ground for individual factors which include Big Five, self-efficacy, previous international experience, cultural sensitivity and social network and proposes that expatriate adjustment (work, general and interaction adjustment) mediates the relationship between individual factors (personality traits (Big Five), self-efficacy, previous international experience, cultural sensitivity and social network) and expatriate job performance (rated by peer and supervisor). Practical implications-This paper also provides practical implications for the managers and professionals involved in expatriates' selection, training and performance management. This paper suggests that managers involved in selection of candidates for international assignment should consider personality traits, level of self-efficacy, previous international experience, social network and cultural sensitivity at the time of selection of candidates for international assignment. Furthermore, managers should design pre-departure training programs in a way that enhances candidates' self-efficacy level, overcomes cultural sensitivity, and motivates them to expand social network. Finally, managers should explain to the candidates how they can use their personal skills and knowledge to gain work, general and interactions adjustment in order to achieve job tasks. Originality/value-The proposed framework is developed based on the past theoretical review in order to cover the gap and contribute to the body of knowledge in expatriate literature. Based on the proposed framework, this paper invites researchers to empirically test the suggested propositions in order to further strengthen and develop understanding about individual factors including Big Five and other expatriates' adjustment and job performance predictors.

Effects of personality traits (big five) on expatriates adjustment and job performance

Equality, Diversity and Inclusion: An International Journal, 2013

Purpose -Researchers have been focusing on the predictors of expatriates adjustment and job performance at different levels (individual level, organizational level, and societal level) but still some of the predictors have been ignored or unclear in the expatriate literature. The purpose of this paper is to examine the effects of personality traits (big five) on expatriates adjustment and job performance. Design/methodology/approach -In this regards, data were collected from 201 expatriates working in Malaysia and analyzed by using structural equation modelling with Amos 16. Findings -The findings of this study indicated that personality traits (big five) which include extroversion, openness to experience, agreeableness, conscientiousness, and neuroticism positively influence expatriate adjustment which further influence expatriate performance rated by peers. In other words, expatriates adjustment (work, interaction, and general) mediate the relationship between big five personality traits (extroversion, openness to experience, agreeableness, conscientiousness, and neuroticism) and expatriates job performance (task, relationship building, and overall performance).

Expatriate Adjustment: Validating Multicultural Personality Trait among Self-initiated Academic Expatriates

Procedia - Social and Behavioral Sciences, 2014

This study looks at the adjustment of self-initiated academic expatriates working at one of the public universities in Malaysia. The main aim of the research is to investigate the relationship between Multicultural Personality Questionnaire (MPQ) and the expatriate's personal, professional and social adjustment. The MPQ consists of five dimensions-cultural empathy, openmindedness, social initiative, emotional stability and flexibility. One-hundred and one questionnaires were distributed to selfinitiated academic expatriates attached to various departments at the university. Results show that the MPQ predicts all three types of adjustment. Apart from the results, the discussions and limitations of the study are also presented in the paper.

Lee, L. (2009). Differentiating types of cross-cultural adjustment: as mediators of components of expatriate performance. Paper presented at the 2009 Academy of International Business Southeast Asia Regional Conference, Hong Kong.

This paper differentiates between cross-cultural adjustment and performance based upon Campbell's model of performance (1990). It examines the roles that cross-cultural adjustment plays as intervening variables in a model of expatriate performance. Firstly, the paper refers to the literature on job performance and cross-cultural adjustment in the expatriate domain. Based upon a multidimensional view of both job performance and cross-cultural adjustment, the paper conceptualizes cross-cultural adjustment as a mediator of the relationships between selected organizational support mechanisms and six components of job performance. The three types of cross-cultural adjustment were found to play differential roles when the model was tested in a study with Australian expatriates in the Special Administrative Regions of China (SARs). ). There were six factors found to be relevant to the sample upon which the model was tested as part of the author's PhD thesis. A brief description of the measure and procedure towards its development is presented in the section on measures.

Socio-Cultural Adjustment and Job Performance Among Expatriates: A Critical Overview

The significant aspect of the migration process is the adjustment to the socio-cultural as well as work conditions of the host country. Expatriates" by and large, come from quite different socio-cultural backgrounds and different work conditions. They are acquainted with different norms and used to different work ethics which have shaped their performance and relations with persons at work. They have to work in a new situation with new personnel and have to adjust to the entire new socio-cultural and working scenarios. It is interesting yet a problematic phenomenon to study their social life, their adjustment to the new socio-cultural milieu, work environment and adoption to innovation in professional arenas. Thus, if the expatriates in one hand can adjust to the situation, they may perform their job well and 147 complete their assignment; otherwise, their stay in the host country will adversely be affected. Thus, socio-cultural adjustment along with innovation adoption is an important phenomenon that affects expatriates" stay in the host country, their performance at work and relation with co-workers. The research will carry out using the secondary sources; an overview of existing literatures. It will help to rectify the factors associated to suitable candidates for the organizations/institutions to hire the competent and multiskilled expatriates to host country.