E-Government: Accessible to All (original) (raw)

2014

Abstract

The growth of e-government over the next five years will transform the way government interacts with external bodies and individuals. It will also transform much of the work undertaken within government. For people with disabilities this change can significantly enhance access and opportunities. However, if the change happens without regard to accessibility, e-government could establish insurmountable barriers for employees within government and for those seeking to interact with government. This paper discusses the key accessibility issues raised by e-government and outlines 10 priorities for moving forward. These priorities relate to: • roles and responsibilities of government • e-government implementation • procurement policies • access to technologies • quality assurance • technical skills.

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