Effects of Nurses' burnout on Patients' Experiences (original) (raw)
This study explored the strategies leaders can adopt to reduce the emotional exhaustion, lack of personal fulfillment, and depersonalization that characterize nurse burnout. The problem identified was continued nurse burnout resulting from working long shifts for most days of the week combined with fatigue from a lack of rest, which affects the quality of care offered to patients and nurses' overall health and wellness. The proposed solution was to implement the Maslach Burnout Inventory tool combined with the SBAR communication to measure nurses' workloads, assess their emotional exhaustion, and allocate shifts accordingly. The implementation process focused on developing the necessary leader-empowering practices to help reduce nurses' burnout. With this, approval was sought from the relevant authorities to allow the implementation of the strategies. To gain greater insight into the matter, literature on evidence-based approaches was reviewed so that lessons from other institutions could apply to inform the process. A stakeholder meeting was then planned to gather all involved parties to identify and understand how the strategy would affect the working environment. Leaderempowerment practice policies were then created to help implement the changes within the organizational culture. Two-week training was then conducted to teach the nurses the adverse effects of nurse burnout, the tools available to monitor it, and the empowering practices that can facilitate the change. The project evaluation revealed successes such as increased collaboration and cooperation among stakeholders and lessons learned to inform future projects.
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