CoSense: enhancing sensemaking for collaborative web search (original) (raw)
Related papers
Understanding and Supporting Sensemaking in Collaborative Web Search
While there has been some research on sensemaking in individual information seeking, there is little understanding of sensemaking in collaborative information seeking tasks, such as collaborative Web search. We conducted a study of users' sensemaking in collaborative Web search tasks performed using SearchTogether. Based on findings of this study, we designed, implemented, and evaluated a tool, CoSense, to enhance sensemaking for collaborative search tasks. The results of our evaluation of CoSense provide insight into how people collaboratively make sense of information and what design features can help them.
A Framework for Sensemaking in Collaborative Information Seeking
workshops.fxpal.com
An important aspect of collaborative information seeking (CIS) is making sense of the information found, i.e., collaborative sensemaking. We conducted an ethnographic study of the CIS activities of healthcare providers in a hospital emergency department to gain a conceptual understanding of why and how sensemaking occurs during CIS activities. Based on these findings, we discuss a framework of collaborative sensemaking during CIS activities and design implications for supporting sensemaking in collaborative information retrieval tools.
Libraries In the Digital Age, 2008
Abstract: Regarding the change of information seeking to a collaborative activity, DLs as dynamic information systems, have to adopt collaboration searching tools. This study investigates the degree of collaboration in information retrieval and the extent of collaboration tools usage in DLs. The collaborative tools of a prototype digital library are assessed through a qualitative study by the aspects of usefulness, usability and usage. Results show that information search transforms to a collective form, while they prove that ...
Search Trails as Collaboration Artifacts – Evaluating the UX
Mensch und Computer 2015 – Tagungsband
Users tend to share search results such as links or excerpts from web pages when performing complex search tasks. We developed a system called SearchTrails that enables sharing of complete search logs in the form of directed graphs, resembling the users' trails through the Internet. We conducted a study with 29 participants in which we used both written reports and search trails as collaboration artifacts. We researched the value of search trails as artifacts for collaborative search compared to written reports. We did this by evaluating the user experience (UX) with both artifacts. By evaluating a user experience questionnaire (UEQ), we can confirm that search trails can support collaborative search better than written reports containing the essential information of the search trails.
Collaborative Browsing and Visualisation of the Search Process
1996
The term browsing is frequently applied to information searching activities although it is has been defined in many different ways 4 . In this paper we highlight the social and collaborative aspects of browsing and discuss how they may be assisted by explicit computerised support. Specifically, we describe the Ariadne system -an interface which visualises the search process as a manipulable digital object. Visualisation of the process offers a range of activities that can support more effective searching activities by individuals and through collaboration with others.
2008
Regarding the change of information seeking to a collaborative activity, DLs as dynamic information systems, have to adopt collaboration searching tools. This study investigates the degree of collaboration in information retrieval and the extent of collaboration tools usage in DLs. The collaborative tools of a prototype digital library are assessed through a qualitative study by the aspects of usefulness, usability and usage. Results show that information search transforms to a collective form, while they prove that usefulness and usability have a significant effect on usage and on user satisfaction. The results also show that collaboration tools evolve into indispensable design parameters for modern digital libraries. 112
Awareness in Collaborative Information Seeking
2010
Support for explicit collaboration in information-seeking activities is increasingly recognized as a desideratum for search systems. Several tools have emerged recently that help groups of people with the same information-seeking goals to work together. Many issues for these collaborative information-seeking (CIS) environments remain understudied.The authors identified awareness as one of these issues in CIS, and they presented a user study that involved 42 pairs of participants, who worked in collaboration over 2 sessions with 3 instances of the authors' CIS system for exploratory search. They showed that while having awareness of personal actions and history is important for exploratory search tasks spanning multiple sessions, support for group awareness is even more significant for effective collaboration. In addition, they showed that support for such group awareness can be provided without compromising usability or introducing additional load on the users.