Interpretative Structural Modelling for Determining Dominant Success Criteria of Information System (IS) Success at Handycraft SMEs in Yogyakarta, Indonesia (original) (raw)

Information System Success Model Evaluation on Small Scale Medium Enterprises at Yogyakarta Using Dematel and Anp

2016

Information system is important to be applied in enterprise system by giving contribution to productivity, quality, and organization competitiveness, especially for Small Scale Medium Enterprises (SMEs), somehow SMEs face some inaccurate data process. In fact, information system success is influenced by many criteria, however there is no finding evaluates criteria correlations. Through information system success model, correlations among criteria can be determined. Therefore, evaluation of information system implementation is important, so that SMEs know how to effectively implement good information system. Information system success model of Sinaga et.al is a new information system model adopting Gable, et.al model and Delone and McLean which have been widely known. This research adopts information success model of Sinaga, et.al, Gable, et.al, and Pratama. It is conducted by interviewing and observing several Small Scale Medium Enterprises (SMEs) which manually organize the informa...

READINESS TECHNOLOGY AND SUCCESS MODEL INFORMATION TECHNOLOGY IN IMPLEMENTATION BETWEEN SMEs IN JAKARTA

JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer), 2022

In general, information technology plays an essential role in organizational development. Similarly, if the advancement of information technology can be applied to the financial sector, small and medium enterprises, and so on, the sector's selling value will increase. This study was carried out to determine the level of readiness of the SMEs sector in carrying out information technology implementation projects in business management. In this case, the researcher is developing a research model by combining and adapting a technology readiness model and a successful model for developing information technology for SMEs in Jakarta. This quantitative study included 226 SMEs workers and managers. The data was processed and analyzed using the PLS-SEM method and SmartPLS 3.0 software, with descriptive data being entered into a spreadsheet application. The study also describes the findings of the readiness factor, which has a significant impact on the success of information technology development in Jakarta SMEs.

The information technology adoption process within Indonesian small and medium enterprises

2007

This thesis examines the adoption process of Information Technology (IT)-based solutions within small and medium enterprises (SMEs) in Indonesia, in the furniture and handicraft industries. As the Indonesian SMEs grew in size, they faced new problems in managing their businesses. They have tried to use IT to support their business and resolve some of these problems. Yet in their efforts to adopt IT, they often faced new problems by introducing new technology into the organisation. The thesis examines the experiences of 35 Indonesian SMEs when they adopted IT. We investigated what factors were influencing IT adoption; the process of IT adoption which covers decision making, implementation or deployment and evaluation; and how SMEs cope with and recover from failure. The participants’ experiences were compared to what has been reported in the existing literature. Analysis of the relevant research literature revealed some unexplored issues concerning IT adoption within SMEs. Most of th...

Effects of IS characteristics on e-business success factors of small- and medium-sized enterprises

Computers in Human Behavior, 2011

The current research presents a theoretically sound model on information systems (IS) characteristics' effects on end-users' perception of computer self-efficacy and outcome expectations. Based on the IS success model and the social cognitive theory, the relationship among factors with regard to small-and medium-sized enterprises (SMEs) in Taiwan is examined. Using mail survey, 284 usable responses are obtained, and the total response rate is recorded at 51.64%. Structural equation modeling (SEM) is employed to assess the relationships among related constructs. In modeling the results of data analysis, it is shown that (1) there are no direct links between both information quality and service quality with computer self-efficacy, but the effect of system quality is observed; (2) the relationship between both system quality and service quality with outcome expectations is significant, but that with information quality is not; and (3) outcome expectations mediates the impacts of computer self-efficacy on end-users' satisfaction. Finally, the implications of the results are provided, and directions for future research are discussed.

Effects of IS Characteristics on the E-Business Success Factors for Small- and Medium-Sized Enterprises

2009

The current research presents a theoretically sound model on information systems (IS) characteristics’ effects on end-users’ perception of computer self-efficacy and outcome expectations. Based on the IS success model and the social cognitive theory, the relationship among factors with regard to small- and medium-sized enterprises (SMEs) in Taiwan is examined. Using mail survey, 284 usable responses are obtained, and the total response rate is recorded at 51.64%. Structural equation modeling (SEM) is employed to assess the relationships among related constructs. In modeling the results of data analysis, it is shown that (1) there are no direct links between both information quality and service quality with computer self-efficacy, but the effect of system quality is observed; (2) the relationship between both system quality and service quality with outcome expectations is significant, but that with information quality is not; and (3) outcome expectations mediates the impacts of compu...

Influence of Information Technology towards the Development Economics of SMEs in Indonesia

Humanities and Social Sciences Letters, 2020

Technology continues to develop rapidly and creates an impact on the economic field. SMEs are increasing at a rapid pace because of the spread and increase in the number of prospective consumers who are influenced by promotion in marketing. With this online marketing strategy, one can find SMEs are able to sell their products. This study aims to identify the influence of information technology with Capture, Processing, Result, Save, Retrieve, and Transmission indicators on the economic development of SMEs in Indonesia. This sequential explanatory mixture method uses two stages of data collection, namely quantitative and qualitative approaches. Quantitative data was collected through surveys with 127 respondents who are SMEs entrepreneurs. The qualitative data was gathered by interviewing 30 informants who have SMEs in the fields of food and beverage, fashion, and handicraft. The results of this study indicate that there is a dimension of information technology that affects the economy of SMEs in conducting sales activities. The impact is seen in the positive results of indicators of Capture, Processing, Result, Save, Retrieve, and Transmission. Then, descriptive results show that with r values capturing (0,78), processing (0,77), result (0,79), save (0,78), retrieve (0,80), and transmission (0,80). Contribution/Originality: This research is one of the few studies that have investigated the influence of information technology on the development of SMEs in Indonesia when viewed from the capture, processing, result, save, retrieve, and transmission indicators. 1. INTRODUCTION One of the competitiveness of SMEs is the use of Information Technology and improve business transformation, accuracy, and efficiency of information exchange (Acire, 2015). Besides, the use of information technology with Capture, Processing, Result, Save, Retrieve, and Transmission indicators can also expand marketing networks and grow market share. Increasing the competitiveness of SMEs is very necessary, and in order to survive and compete in the global trade arena (Subrahmanya, 2014) SMEs need to make use of Information Technology applications as they trigger business in different styles in Indonesia (Raharjo, 2019). In the era of increasingly advanced global economy today, it will lead to very fierce business competition. This will encourage companies to increase productivity in the fields of production, marketing, and corporate strategy (Loroun, Ming, & Ali, 2018). The global competition, which is realized through free market, has also encouraged ASEAN countries to

Feasibility Assessment Model for Successful Adoption of Information Systems in Small and Medium Enterprises

Journal of Science of the University of Kelaniya Sri Lanka, 2014

Small and Medium Enterprises (SME) have been recognized as an important strategic sector for promoting growth and social development in Sri Lanka. In the meantime IT has enabled the development of powerful and efficient Computer Based Information Systems (CBIS) which play a major role in business performance improvement. However, it can be seen that majority of SMEs have not adopted CBIS and also not all who have adopted have been successful. Therefore, this research is undertaken to develop a feasibility assessment model by which an SME that is considering adopting CBIS will be able to assess whether the adoption is feasible. Firstly, the influential factors at the phases of Pre-implementation, Implementation & Post-implementation and their level of significance were identified. The factors were evaluated and their importance and the level of influence caused were identified through a survey of SMEs which have already been implemented CBIS. Based on the results of the analysis a CBIS Feasibility Assessment Framework has been developed that would assist an SME to know its level of feasibility before adopting CBIS. Top management support and System Complexity proved to have impact in all three phases of CBIS adoption and mainly it was the Pre-implementation and/or Implementation capabilities that showed significant correlation with the system adoption success.

Internet Based ICT by Indonesian SMEs (Case Study : Batik Trusmi)

The 7 h Smart Collaboration for Business in Technology and Information Industry, 2016

In order to gain competitive advantages and compete in the global market, SMEs are pushed to adopt the internet based ICT in their business process. Despite of numerous benefit provided by the internet adoption, the internet adoption in developing countries' SMEs are still low. Thus this study is aimed to examine the factors influencing internet based ICT adoption in developing countries' SMEs. This study was conducted in Indonesia with Batik Trusmi, Cirebon, West Java as the case study. Partial least square-structural equation model (PLS-SEM) was used as the analytical tool. The findings showed six factors that significantly influencing the internet based ICT adoption in Batik Trusmi: CEO's knowledge, firm size, competitor, pressure from buyer/supplier, perceived benefit, and cost.

Behavioral Analysis of Information Technology Acceptance in Indonesia Small Entreprises

2009

Small manufacturing enterprise (SMF), based on its unit numbers and the number of involved labors, has the potentials to play an important role in the Indonesia's economy. However, its contribution to the national economy (i.e., GDP) has been minimal as to compare with its medium and large enterprise counterparts. This indicates that improvement of SMF's productivity is required. Information technology, especially internet technology, application within SMFs is regarded to have significant impact on their business performance. The objective of this research are to examine some factors that influence intention of utilization and usage of Information technology to performance company, based on the model UTAUT (Unified Theory of Acceptance and Use of Technology) proposed by Venkatesh et al., (2003). 150 SMF operators-from which primary data were collected, and path analysis were used in this study. It was found that internet adoption was significantly affected by perceived usefulness, perceived ease of use, internet self efficacy, and internet anxiety. Firms' business performance, however, was not significantly affected by internet adoption.