Considering the user in the wireless world (original) (raw)

2004, IEEE Communications Magazine

The Wireless World Research Forum (WWRF) is a global academic and industry forum, which is contributing to the visions of future wireless communications and identifying research topics on which to build the vision. The near future promises significant advances in communication capabilities, but one of the keys to success will be understanding what capabilities people will find valuable, and how to make those capabilities simply usable. In considering the role of the user in the wireless world of the future, Working Group 1 of the WWRF has gathered input and developed positions in four important areas: methods, processes and best practices for user-centered research and design; reference frameworks for modeling user needs within the context of wireless systems; user scenario creation and analysis; and user interaction technologies. This article provides an overview of WG1's work in these areas that are critical to ensuring that the future wireless world meets and exceeds the expectations of people in the coming decades.