A digital business model: an illustrated framework from the cultural heritage business (original) (raw)

A framework for digital transformation and business model innovation

Management

With the advent of the Fourth Industrial Revolution, businesses are adapting to the use of digitalisation which requires the digital transformation of their existing business models. However, there is limited empirical research on this phenomenon. The purpose of this study is twofold: (i) to develop a framework for businesses to digitally transform their business models and (ii) to examine literature in order to identify and analyse the constructs underlying the three concepts of Digitalisation, Digital Transformation and Business Model Innovation. The study is qualitative in nature and is based on a narrative review. Relevant articles were identified by using international bibliographic databases and scrutinised using thematic analysis. The findings reveal that the first two constructs require digital capabilities and a digital strategy. The third construct requires digital transformation in the realm of customer-centricity, resources, processes and profit. A set of propositions wa...

Digital business models in cultural tourism

International Journal of Entrepreneurial Behavior & Research

PurposeDigitalization had a relevant impact on the cultural tourism sector, both demand and supply. If, on the one hand, advances in digital technologies provided tourists with new mobile services able to amplify the cultural experience, on the other hand, they catalyzed the development of new business models by digital enterprises. This paper has a twofold purpose: to detect business models and key characteristics of mobile apps for cultural tourism and to analyze the offering of app-based services in this sector.Design/methodology/approachThe authors defined a methodology to identify, characterize and analyze a particular category of digital products for cultural tourism: app-based services. They are studied in terms of value creation, proposition and capture with the aim to identify the distinctive features of business models. As a result, the authors identified a classification framework on three main dimensions, namely “how to exploit mobile app features to create value for cul...

Management Strategy and Business Models in the Era of Digital Transformation

South American Development Society Journal

In complicated and fast-moving markets, where growth and wealth creation can occur unpredictability reigns. The ways in which value is created, captured, and offered are changing profoundly, and one of those responsible for this change is digital transformation. New innovative business models are born, and it becomes necessary to rethink the models when it comes to the digital age. The objective of this work is to conceptualize the strategic changes in the business models of the companies to remain competitive of the era of the digital transformation. In order to collect the information necessary for the analysis, we chose to use exploratory research of a qualitative nature. It is justified to adopt the exploratory research, since there are few studies focused on the theme of business model strategy in the era of digital transformation. In our research, the companies interviewed highlight the digital transformation to improve and integrate with more automation all the lines of busin...

Imperatives of Business Models and Digital Transformation for Digital Services Providers

International Journal of Business Data Communications and Networking, 2019

Despite the increasing pace of digital transformation initiatives across many industry verticals, lack of understanding among business leadership is cited as one of the major barriers for successful implementation of business transformation. This article explores the imperatives of business models and digital transformation from practical perspective and proposes an improvised business model framework with particular focus on digital services providers. Extant literature covering the trends of business models and digital transformation were reviewed qualitatively along with select reports pertaining to challenges faced by communications service providers. Key findings of this article suggest, a practical framework and business model representation to mitigate the challenges of business models and digital transformation. The authors believe, such an approach shall open up new and innovative opportunities for communication service providers to become true digital service providers whi...

Traditional agencies on bridges: How is digital transformation changing business models?

˜The œJournal of management and governance, 2024

Digital technologies produce new strategic and organizational challenges for incumbent firms that require major digital transformation (DT) processes, leading to the evolution of business models (BMs). Contributing to the research stream on DT and BM evolution, this study explores which technologies have the most relevant effect on core BM dimensions, i.e., value proposition, value creation, and value capture, by investigating both the consequent themes and intensities of change in these dimensions. A valuable context for analysis was chosen: the advertising industry and traditional communication agencies, namely, creative and media agencies. Based on 38 in-depth interviews with senior communication professionals and qualitative content analysis, we propose a comprehensive reading of (1) the impact of specific technologies on different BM dimensions and components and (2) the themes and intensities of change in creative and media agencies' BM dimensions. Finally, we outline an interpretative framework, identifying two different paths for incumbents: outside-in BM adaptation and inside-out BM innovation. This study therefore offers two academic contributions. First, it overcomes the vagueness of previous investigations that considered the effects of digital technologies in general terms, and it also resolves the narrow scope of research that focused only on the impact of one specific technology. Second, by deepening the understanding of the joint evolutions and intensities of change across all three BM dimensions, this study has widened the limited scope of previous contributions on one BM dimension. By doing so, it offers a comprehensive reading of BM dynamics due to DT.

Challenges to Business Models in the Digital Transformation Context

Advances in business strategy and competitive advantage book series, 2019

The digital transformation of the economy and society itself is pushing the economic organizations to processes. Multiple digital technologies like data analytics, enterprise mobility, social networks, cloud computing, robotics, block chain, and internet of things (IOT) are pushing radical changes in the ways of working (WoW). People with strong technological skills are demanding changes to organizations towards two-way business interaction in order to meet the needs and expectations. But consumers who are technology users expect new information and knowledge products and services based on technological potential. It remains to the organizations to define strategies for this transformation, seeking to adapt their organizational and information systems to this new paradigm of digital transformation.

The value co-creation in the digital business models: the Xelexia case

Piccola Impresa / Small Business, 2019

The purpose of the article is to describe how value co-creation occurs in digital business models through the analysis of a digital online consulting platform. To pursue the research objective, the literature on the Business Model concept was analyzed, referring to the digital context, analyzing the key contents of the value proposition and the main ways of co-creating/capturing and delivering value. The case of the Xelexia online consulting platform was selected in order to analyze and understand how the processes generated and share value are featured using the business model canvas scheme integrated with insights on the processes of co-creation of value realized among suppliers and customers. The success of the digital platform is based on the originality and uniqueness of the value proposition that consists in the effective matching system of supply and demand of technical and engineering skills and in the co-creation of value for and with customers and stakeholders. The study describes the logic of co-creation of value in the digital business model under examination, using the interpretative keys proposed by the perspectives of Service Dominant Logic and Experience Logic.