Analysis of queries reaching SHIL on the web–an information system providing citizen information (original) (raw)

Next Generation Information Technologies and Systems, 2006

Abstract

SHIL on the Webp is the website of the Israeli Citizens' Advice Bureau. This is a high traffic site, where the sources of most of the external hits are result pages of general search engines. In this paper we analyzed these external hits with an emphasis on the specific queries submitted to the general search engines (eg, Google and MSN). The findings provide an insight to the general interests of the Israeli web users related to citizens' information.

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