Analysis of Factors Affecting the Behavior of Coffee Shop Consumers in Jambi City (original) (raw)

Customer Preferences on Coffee Shop Consumptions: A Conceptual Model

Advanced International Journal of Business, Entrepreneurship and SMEs, 2020

The aim of this study is to discuss the difference in motivation in coffee consumption and awareness of its effect on peoples. For this research, we will conduct a past literature review made from 23 papers that are being synthesized. The analysis of literature found that customer preferences influencing coffee purchases are: Taste, product design, ambiance, brand influence, location accessibility, and price are the most customer preferences on their purchasing of coffee. These preferences will determine the choices of customers in choosing a coffee shop to make a purchase and will determine any differences in the purchasing power of coffee. The limitation of this research is that this research only studies customers' preferences for coffee shops. The findings of this study will be useful for the stakeholders, coffee shop owners, and coffee shop consumers in different areas of Jakarta. In the future, the qualitative and quantitative research process can be conducted to reconfirm and to improve the findings of this paper.

Identification of Consumer Characteristics of Arabica Coffee Shop in Banda ACEH

Zenodo (CERN European Organization for Nuclear Research), 2022

The purpose of this research is to identify consumers' characteristic in selecting the Arabica coffee shops in the city of Banda Aceh, Indonesia. The sample used in this study was determined based on the random sampling method that consist of 10 coffee shops, with 30 people determined as the sample per coffee shop across the city of Banda Aceh. As a result, this research discovers that the consumer characteristics that influence decisions in choosing Arabica coffee shops in Banda Aceh City based on gender characteristics are as follows, 67% male and 33% female, based on age characteristics 20 to 29 years (78%) followed by age 30 to 39 years (22%), based on the level of education S1 (59%), followed by Masters (17%), high school/equivalent (14%) while the minority educated S3/D3 (10%) and based on occupation obtained as many as (48 %) of respondents are dominated by respondents who work as entrepreneurs, (24%) private employees, (12%) government employees and the rest (14%) are housewives, unemployed and students.

Analysis of the Attitude, Preference and Satisfaction of Coffee Customers in the Coffee Shop, Takengon City

2021

This study aims to analyze the characteristics of the decision, and customer satisfaction, to analyze the attributes that must be improved by the coffee shop. The method used is descriptive analysis and Fishbein attributes, Customer Satisfaction Index (CSI), and Importance Performance Analysis (IPA), involving 155 people (consumers). The results showed that consumers in the coffee shop were dominated by male gender 73%, marriage status was dominated by single 68%, latest education was 61%, consumers based on work were dominated by private employees 46%, consumers based on monthly income was Rp. 1,000,000 2,500,000. The majority of consumer decision making in the coffee shop, namely consumer motivation is looking for a unique menu / unit as many as 57 consumers or 37%, sources of information for consumers are friends / relatives as many as 139 consumers or 90%, based on considerations in choosing a coffee shop is the atmosphere of the coffee shop pleases as many as 83 consumers or 54...

Analysis of Factors That Affect Consumer Preference on Coffee Consumption in Surabaya

2018

There are two variants of processed coffee, there are brewed coffee and instant coffee. Each coffee have their own consumers. The difference of consumer preference on coffee consumption led to research idea about factors that affecting consumer preference on coffee consumption. This research was conducted to determine factors that affecting consumer preference on consuming between brewed coffee and instant coffee by the case study was taken in Surabaya. Factors that affecting preference of coffee selection are gender, age, last education, coffee drinking experience, early age of coffee consumption, and number of family members. With number of respondents equal to 57 respondents, this research would be analyzed by using logistic regression to determine the opportunity of which coffee were preferred by consumers. Based on parameter estimation result, four variables had a significant effect, there were gender, last education, drinking coffee experience, and number of family members. The four independent variables could explain the model of coffee consumer preference around 51 percent. Opportunities of adult male, with high school education level; drinking coffee experience around 11-20 years; and number of families were more than five, consumed instant coffee around 0.13. Unlike the female consumer who preferred consuming instant coffee with opportunities was around 0.81 to brewed coffee. Producers have to be able to see that the calculation is an opportunity for them to differentiate their owned coffee product. Coffee producers can compete by making product innovation which could be affordable to all consumers both male and female.

Analysis of Factors That Affect Consumer Preference on Coffee Consumption in

2018

There are two variants of processed coffee, there are brewed coffee and instant coffee. Each coffee have their own consumers. The difference of consumer preference on coffee consumption led to research idea about factors that affecting consumer preference on coffee consumption. This research was conducted to determine factors that affecting consumer preference on consuming between brewed coffee and instant coffee by the case study was taken in Surabaya. Factors that affecting preference of coffee selection are gender, age, last education, coffee drinking experience, early age of coffee consumption, and number of family members. With number of respondents equal to 57 respondents, this research would be analyzed by using logistic regression to determine the opportunity of which coffee were preferred by consumers. Based on parameter estimation result, four variables had a significant effect, there were gender, last education, drinking coffee experience, and number of family members. Th...

Factors of Customer's Preference of Visiting Coffee Shop in South Korea

Coffee shop is currently a most rapid developing business in the world and become a famous trend in foodservices. South Korea's per-capita coffee consumption is five times greater than Asia-Pacific regions and the total coffee market is valued at about $3 billion in 2014. Although various style and themes sprung up throughout years, not all coffee shops survive. Thus, this research will explicitly determine the factors prior to choosing the coffee shop. It will be conducted mainly according to the physical environment in order to examine the relationship between the factors and customer's preference. The semantic differential method and structural equation model were applied to answer the aims of this research. The results and findings of the case study and analysis show that there are six factors contributing to customer's preference of a coffee shop. The relationship of the factors has been analyzed and it is concluded that Impression and Behavior, as mediating factors, have prominently influenced the customer's preference.

DETERMINANTS OF CUSTOMERS’PREFERENCE OF VISITING A COFFEE OUTLET

zenith

Coffee chains have been popular in many countries. However, in India coffee chains have struggled to make their presence. A number of big global coffee brands such as Starbucks, Barista, Costa, The Coffee Bean & Tea Leaf, McCafe etc. have been trying to cater the Indian customers. However, majority of them have failed to make a profit and most of them have reported a loss because India is traditionally not a coffee drinking nation. Therefore, the main focus of the current study is to understand the major drivers of customers’preference of visiting café coffee outlet in Bengaluru city. In order to realise the stated objectives the researchers have identified eight major determinants of visiting a coffee outlet by the customers. They are Ambience, Atmosphere, Layout, Hedonic, Emotion, Impression, Behaviour and Preference. The data has been collected from a structured questionnaire and was administered on 260 respondents. The validity of the questionnaire was adjudged, using Cronbach's coefficient (α) was calculated to test the reliability and internal consistency of the responses. The study found a significant relationship of Gender, Age, Occupation, Qualification and Annual Income with the chosen determinants of visiting the outlet. Study results show that the major determinants that influence the respondents to visit Café Coffee Day were Layout, Emotion, Behaviour and Preference

Analysis of the Factors Affecting the Consumer Purchasing Decisions on Coffee at Resto Banaran 9, Gemawang Village, Semarang

AGROLAND: The Agricultural Sciences Journal, 2019

This study aims to determine the general description of Resto Banaran 9, to analyze general description of coffee consumers in Resto Banaran 9 which includes respondent characteristics, consumption behavior, and respondent’s answer distribution,in additionto analyze the influence of cultural factors, social factors, personal factors, psychological factors, and physical evidence on coffee purchasing decisions at Resto Banaran 9. This research was conducted on 10 September until 11 October 2018 at Resto Banaran 9, Gemawang Village, Jambu Sub-district, Semarang District. The location of the research was determined purposively. This research method was a survey and data collection techniques through interviews using a questionnaire tool distributed to 100 respondents. The sampling method used was the accidental sampling method. Data analysis used was descriptive-quantitative analysis method. The quantitative analysis used was multiple linear regression analysis. The results showed that ...

The Coffee Shop Lifestyle in Banda Aceh City, Indonesia: A Study Based on Marketing Approach

2019

The purpose of research is to analyze descriptively the lifestyle of coffee shop of Banda Aceh society. The study was conducted in early 2018 in Banda Aceh municipality, Aceh Province, Indonesia. The sample is set by 200 samples through purposive sampling method; with the main characteristic are those who often spend their time in coffee shop. The lifestyle of this coffee shop is measured through the AIO approach (activity, interest and opinion). The study found some interesting findings: Banda Aceh citizens categorized as very often going to a coffee shop monthly, with the fun level has also lead very happy and highly prioritize to sit in the coffee shop and drink coffee or others. Next, they argued sitting around and having a drink in the coffee shop have been pointing to a very interesting and fun soul. Furthermore, according to them, coffee shop serves as a meeting center so that sitting around and having a drink in the coffee shop are people who can manage the use of time right...

The Effect of Motivation and Marketing Mix on the Visit Decision and Consumers Loyalty at the Coffee Shop

https://www.ijrrjournal.com/IJRR\_Vol.10\_Issue.3\_March2023/IJRR-Abstract67.html, 2023

Pekanbaru is one of the cities in Indonesia where the number of new coffee shops increase year by year. Unfortunately, beside those new coffee shops, there are also many old coffee shops cannot maintain their business and finally closed. Thus, this research aimed to analyze the effect of consumers motivation and marketing mix (7P) on visit decisions and consumers loyalty at coffee shops in Pekanbaru. This research used a quantitative method with 207 respondents. The data processing and analysis techniques consist of validity and reliability tests, descriptive analysis (consumers characteristics and visit decisions), and linear regression analysis (classical assumption test, linear regression equation, partial test, simultaneous test, and coefficient of determination test). This research showed that consumers motivation, product, promotion, people, physical evidence, and process partially have a positive and significant effect on visit decisions. The consumers motivation, product, price, promotion, place, people, physical evidence, and process simultaneously have a positive and significant effect on visit decisions. The consumers motivation, product, physical evidence, and process partially have a positive and significant effect on consumers loyalty. The consumers motivation, product, price, promotion, place, people, physical evidence, and process simultaneously have a significant effect on consumers loyalty. The decision to visit has a positive and significant effect on consumers loyalty.