Tourism Images and the International Tourists Response Behaviour: A Case of Langkawi Island, Malaysia (original) (raw)

Examining the Influence of International Tourists' Destination Image and Satisfaction on Their Behavioral Intention in Penang, Malaysia

This study contributes to tourism and marketing literature by examining the relationships among tourist destination image, satisfaction, and behavioral intention through structural equation modeling. Data were obtained from a survey of 420 foreign tourists visiting Penang, Malaysia, which is a UNESCO World Heritage Site. The findings supported the revisiting behavioral intention model, which indicated that overall satisfaction of a tourist is reflected on the image of the tourist destination. A significant relationship was observed between overall satisfaction and loyalty. Furthermore, destination satisfaction indirectly affected tourist loyalty through overall satisfaction. The tourist destination image increases the perceived satisfaction and fosters the behavioral intentions of tourists. The study developed and empirically tested a conceptual model how overall image and overall satisfaction affect the willingness of tourists to revisit and to recommend a specific destination to other potential visitors. The theoretical and practical implications of this study are discussed in the conclusion.

The Impact of Tourism Destination Image on Tourist Behavioral Intention through Tourist Satisfaction: Evidence from the Ramelau Mountain, Timor-Leste

Timor Leste Journal of Business and Management, 2021

The objectives of the research are to investigate the influence of destination image and tourist satisfaction on tourist behavioral intention, and to test the mediation effect of tourist satisfaction on the relationship between destination image and tourist behavioral intention. Using accidental sampling method, 400 tourists visited Ramelau Mountain participated in the survey by filling up the prepared questionnaires. While Smart-PLS 3.1 was used for data analysis. The result of the research demonstrates that tourist destination image and tourist satisfaction positively and significantly influences tourist behavioral intention, and tourist satisfaction significantly influences the relationship between destination image and behavioral intention. Empirically the research helps enrich studies on tourist destinations with tourist behavioral intention in countries that just start developing their tourism industry. This study also assists the government in developing natural attractions, ...

Relationship between Destination Image and Behavioral Intentions of Tourists to Consume Cultural Attractions. Journal of Hospitality Marketing and Management

The cultural tourism market segment has experienced increasing interest in the recent years. This paper analyses the structural relationship between destination image and cultural behavioral intentions of tourists using the island of Mauritius as a case study. Drawing from an extant literature review, a conceptual model was developed which was tested using data collected from tourists visiting selected cultural and natural heritage sites of the island. Structural equation modeling (SEM) was used for analyzing the results. Findings indicated that destination image is a salient factor influencing the cultural behavioral intentions of tourists. The research also attempted to investigate which dimensions of image had the highest influence on behavioral intentions. Results indicated that the cultural attributes of the island exerted the highest influence on tourists’ behavioral intentions. The theoretical and managerial implications of the study are discussed. The study concludes that destination image remains an integral concept requiring further investigation to understand the cultural tourist’s behavior.

Investigating the effect of destination image on revisit intention through tourist satisfaction in Laguna Redang Island Resort, Terengganu

International Journal of ADVANCED AND APPLIED SCIENCES

Tourism is a prominent and rapidly expanding sector that plays a pivotal role in driving global economic development. Extensive scholarly literature exists on the influence of destination image on tourists' future behavior, with a particular focus on coastal tourism destinations. However, there remains a scarcity of studies examining this research topic within the context of Malaysia. Consequently, this paper aims to address this gap by investigating the relationship between the destination image of Laguna Redang Island Resort, one of the most renowned resorts situated on Redang Island, Terengganu, and tourist satisfaction and revisitation intentions. To achieve this objective, a cross-sectional quantitative survey was conducted, gathering 361 valid responses from both local and international tourists who were residing at Laguna Redang. The collected data were subsequently analyzed using Smart PLS. The study's findings regarding the impact of the destination image are thorou...

Personal influence on the image of a tourism destination: mediating effect of familiarity

2020

The study of the behaviour of tourist consumers and its modeling have been the aim of research during years, cause its knowledge helps to satisfy the consumers, guide the decision by public and private managers and achieve strong positioning as compared to other competing destinations. It is important in the current situation where apart from changes in the economic situation which affect the progress of the tourism activities, changes in demand occur in terms of new wants and needs. The image of a destination is a determinant factor by consumers when they choose the destination, therefore it is a relevant variable for studying of behaviour of tourist consumers as a key factor for destinations' competitiveness. Before the image influences the behaviour, it has to be formed, so it is important to analyse what influences the image. The aim of this paper is to analyse the background or determinants of image of visitors; between these determinants are the individual characteristics,...

Relationship Between Destination Image and Behavioral Intentions of Tourists to Consume Cultural Attractions

Journal of Hospitality Marketing & Management, 2011

The cultural tourism market segment has experienced increasing interest in recent years. This article analyzes the structural relationship between destination image and cultural behavioral intentions of tourists using the island of Mauritius as a case study. Drawing from an extant literature review, a conceptual model was developed which was tested using data collected from tourists visiting selected cultural and natural heritage sites of the island. Structural equation modeling (SEM) was used for analyzing the results. Findings indicated that destination image is a salient factor influencing the cultural behavioral intentions of tourists. The research also attempted to investigate which dimensions of image had the highest influence on behavioral intentions. Results indicated that the cultural attributes of the island exerted the highest influence on tourists' behavioral intentions. The theoretical and managerial implications of the study are discussed. The study concludes that destination image remains an integral concept requiring further investigation to understand the cultural tourist's behavior.

A Qualitative Investigating Impact on Cognitive Image and Traits in Tourist Behavior from Malaysia

The tourism sector is not only fulfilling the customer's desires and needs but also is one of noticeable economical identifier for the future. Also, it can have a good role in maintaining culture, ecological, biological and life system. The Destination Management Organization (DMO) should attempt to reinforce the destination for attracting tourists, because developing tourism sector is undertaken of improving infrastructure of the destination. So, the destination can be developed by from the feedback perceptions of tourists and their satisfaction while they are using the tourism products. Another way is to analyze information from the amount of fulfilled desires and needs of tourists. In addition, the other aspect of growing tourism destination concerns tourists' image. Moreover, the image of destination should have consistency with its attributes. Applying the good strategies and high quality of tourism products which adapting the tourist life cycle or lifestyle determine t...

Destination Image through the Perspectives of Travellers to State of Perak, Malaysia

International Journal of Academic Research in Business and Social Sciences, 2018

In selecting tourism destination, travelers based their decisions on the perception of destination image attributes which they received from multiple information sources. Thus, the objective of this study was to explore and identify the dimension of image as perceived by travelers to the state of Perak, Malaysia by employing an exploratory factor analysis. The results exhibited that local attraction and facilities is the main indicator that attracts tourists to Perak followed by natural setting. The findings also showed the need for facilities maintenance and development of quality infrastructures and facilities while minimizing detrimental impacts on the natural surroundings. This study confirms that 'affective construct' of destination image is the highest indicator that attracted visitors to state of Perak. Henceforth, strategic image management should be in place in both designing and implementing advertising, promotional campaign and maintaining the infrastructure. Implications for marketing as well future development of tourism in Perak are discussed and presented in this paper.